New York University Tisch School of the Arts is an education institution focused on developing artists across film, television, performing arts, and interactive media. Through undergraduate and graduate programs, Tisch combines creative training with research, experimentation, and exploration of emerging forms. Its community is shaped by New York City’s active arts culture and supports students as they refine their practice and pursue work across the arts and media.
Administrative Aide II, Student Health Center
Provides administrative support to NYU Student Health Center leadership and compliance teams, handling office operations, correspondence, records, budgets, and inquiries. Coordinates staff assignments and works with students, patients, vendors, families, and University colleagues to address requests and resolve issues.
Description
- Handle clerical, secretarial, and general office work, including confidential assignments, for Student Health Center leadership, management, and compliance teams.
- Set office priorities and assign work to student and casual employees.
- Guide junior clerical support staff when needed.
- Answer inquiries using detailed knowledge of department activities, policies, and programs.
- Work with vendors, parents, students, patients, the public, and University staff to resolve questions and problems.
- Draft and tailor letters independently or in response to information requests.
- Use intermediate to advanced word processing tools for general document work.
- Create and update databases and complex spreadsheets.
- Track complex departmental budgets and grants.
Requirements
- High school diploma or equivalent.
- At least three years of office experience.
- Experience delivering a high standard of customer service.
- Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
- Moderate to fast and accurate keyboarding skills.
- Strong proofreading and writing skills.
- Availability to work occasionally outside standard business hours.
- Preferred: bachelor's or associate's degree.
- For bachelor's degree holders, at least one year of office experience is preferred.
- For associate's degree holders, at least two years of office experience is preferred.
- Preferred: intermediate to advanced proficiency with Microsoft Office and Google Workspace or Apple applications.
- Preferred: knowledge of desktop publishing or equivalent software.
- Preferred: knowledge of Microsoft Access.
Benefits
- Union-represented role under Local 3882, the Union of Clerical, Administrative and Technical Staff (UCATS).
- Hybrid classification requiring 60% to 80% onsite work.
- Occasional work outside standard business hours to support critical operations and executive priorities.
- Recruitment and hiring provide equal treatment and opportunity.