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USAA
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USAA is a financial services company focused on serving current and former members of the U.S. military and their families. Its offerings span banking, insurance, and investment products, supported by secure digital tools and member-focused service. The company brings together teams working across financial technology, risk, operations, and customer experience to help its members manage their financial lives.
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Recruiting Coordinator - USAA (Hybrid, San Antonio)

Support USAA’s high-volume talent acquisition operations in a hybrid San Antonio role. Coordinate interviews, onboarding, candidate records, and recruiting logistics.

USUnited StatesTXTexas
$48,340 – $86,630 / year
HybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredRecruitment

Description

  • Support administrative and operational activities throughout the talent acquisition process
  • Coordinate interviews across time zones, including travel, lodging, transportation, and itineraries
  • Handle logistics for job fairs, campus programs, early talent initiatives, and virtual recruiting events
  • Keep candidates informed throughout application, interview, and onboarding stages
  • Maintain accurate requisition and candidate records in the Applicant Tracking System
  • Protect confidential candidate information and handle sensitive data discreetly
  • Coordinate background checks, drug screenings, and other pre-employment activities
  • Arrange new-hire orientation, I-9 verification, and licensure processes
  • Assist recruiters with offer letters, onboarding materials, and expense reports
  • Track recruiting and onboarding metrics and support operational reporting
  • Monitor I-9 completion and follow up on outstanding documentation
  • Recommend improvements to interview and onboarding workflows
  • Work with recruiters, hiring leaders, and external partners to resolve scheduling and process issues
  • Identify, assess, monitor, and control business risks in line with risk and compliance policies

Requirements

  • High school diploma or GED
  • At least two years of progressive experience in staffing, human resources, administrative support, account relationship management, or a related field
  • Strong organizational and time-management abilities
  • Ability to prioritize work, manage multiple calendars, and meet deadlines in a fast-paced setting
  • Strong written, verbal, and interpersonal communication skills
  • Ability to build positive relationships and provide a strong experience for candidates and hiring leaders
  • Discretion and sound judgment when handling confidential information
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Experience using Outlook or comparable calendar-management software
  • High level of attention to detail and accuracy
  • Experience coordinating cross-functional tasks or projects
  • Background supporting high-volume recruiting as a recruiter or recruiting coordinator
  • Experience with candidate Applicant Tracking Systems, preferably Workday
  • Knowledge of candidate screening and talent acquisition processes, including applicable laws and regulations
  • Experience coordinating business travel and using travel and expense software such as Concur
  • Experience with recruiting CRM platforms such as EightfoldAI or a comparable system
  • U.S. military experience through military service or as a military spouse or domestic partner

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Pension plan
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
  • Remote or hybrid flexibility may be available to active-duty military spouses under applicable policy and business needs
  • Performance-based pay incentives may be available at the discretion of the USAA Board of Directors

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