Parks Hospitality Group is a Raleigh-based hospitality company focused on hotel development, management, and curated food and beverage concepts. Working with major brands including Hilton and Marriott, the company develops and operates branded hotels across North Carolina, South Carolina, Tennessee, and Georgia, with a portfolio of more than 2,000 rooms. Its capabilities span development, construction oversight, hotel operations, revenue and sales strategy, accounting, and food and beverage concept development. Parks Hospitality Group describes its workplace culture as people-first and centered on structured, growth-oriented processes.
Part-Time Breakfast Host in Cary, NC
Welcome hotel guests, coordinate seating and waitlists, and support breakfast service at Parks Hospitality Group’s Hilton Garden Inn Raleigh-Cary.
Description
- Welcome guests on arrival and escort them to available tables promptly
- Coordinate seating, reservations, and waitlists to support efficient table turnover and positive guest experiences
- Discuss seating preferences and special requests with guests and accommodate them when possible
- Provide accurate, courteous answers about menu items, specials, and restaurant policies
- Keep dining areas clean, organized, and compliant with safety standards
- Work closely with servers and kitchen staff to maintain smooth guest service
- Reset tables and provide additional operational support during busy periods
- Address guest feedback and complaints professionally, involving management when escalation is needed
- Follow hotel and restaurant policies, including required cash-handling procedures
Requirements
- High school diploma or equivalent
- Prior customer service or hospitality experience preferred
- Strong customer service and interpersonal abilities
- Clear verbal and written communication skills
- Professional, composed approach in high-pressure situations
- Careful attention to detail and commitment to guest satisfaction
- Ability to collaborate effectively with a team
- Availability for varied shifts, including evenings, weekends, and holidays
Benefits
- Medical and dental coverage begins on the first day for eligible full-time team members
- Paid time off is available to all team members
- Monthly performance incentives can provide an additional $50–$150 or more
- Quarterly and/or annual performance awards range from $250 to $500
- Discounted room rates at participating brand hotels worldwide for employees and their families
- Opportunities for career and professional development within Parks Hospitality Group
- Collaborative workplace that supports growth and recognizes strong performance