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Great Plains Manufacturing, Inc.
Great Plains Manufacturing, Inc.
1,001 – 5,000 Employees
ConstructionConsultingLogistics
Great Plains Manufacturing, Inc. is an agricultural equipment manufacturer and distributor based in Salina, Kansas. Since 1976, the company has served farmers and dealer partners through brands and divisions including Great Plains Ag, Land Pride, GP Trucking, and GP International. Its work spans the production and distribution of agricultural implements, parts and service support, logistics and trucking, and facility operations, with sales supported by a domestic and international dealer network.
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On-Site IT Support Specialist in Salina, Kansas

Provide on-site helpdesk and technical support for computers, networks, endpoint systems, and telecommunications equipment at Great Plains Manufacturing’s agricultural equipment operations in Salina, Kansas.

USUnited StatesKSKansasOn-siteFull-timeJuniorMiddleNo degree requiredEnglish RequiredIT Support

Description

  • Deliver helpdesk and technical assistance by phone, remote access, and on-site visits
  • Install, configure, and support computers, printers, scanners, phones, and other endpoint devices
  • Set up and maintain network, wireless, video conferencing, and telecommunications equipment
  • Troubleshoot hardware, software, networking, and other information technology issues
  • Assess connectivity problems, equipment performance, software, and hardware
  • Install and configure software and related functions to documented specifications
  • Orient users and provide guidance on new software and computer equipment
  • Keep repair, resolution, and maintenance schedule records and logs
  • Track IT department activities and recommend quality improvements to the IT Operations Manager
  • Work with vendors and clients to integrate and update company technology
  • Complete other duties as assigned
  • Provide on-site support in Salina, Kansas, with occasional evening or weekend work for special projects

Requirements

  • A bachelor’s degree in computer science, information technology, information management, or a related field is preferred
  • At least two years of related experience and/or training, or an equivalent combination of education and experience
  • Strong written and verbal communication abilities
  • Excellent time management and organizational skills
  • Experience with Windows Server and virtual environments
  • Must be authorized to work in the United States without current or future employer sponsorship
  • Must not require visa sponsorship, including H-1B sponsorship or sponsorship after OPT

Benefits

  • Opportunities for professional development
  • Day travel to other facilities within Kansas
  • Typically a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m.

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