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Winning Assistants LLC
Winning Assistants LLC
51 – 200 Employees
ConsultingLogisticsMarketing
Winning Assistants LLC is a staffing and recruiting company that connects doctors, healthcare professionals, and business owners with skilled virtual assistants from a global talent pool. Its HIPAA-compliant support services cover administrative work, medical office management, marketing, and customer service, helping clients streamline daily operations, control costs, and dedicate more time to business growth.
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Medical Virtual Assistant for Lab Results and Patient Coordination

Work remotely with a three-location primary care practice on Long Island, communicating provider-reviewed results and arranging patient follow-up. The role includes EHR documentation and scheduling.

COColombiaMXMexicoPHPhilippinesSVEl SalvadorUSUnited StatesVEVenezuela
$10,400 – $12,480 / year
RemoteFull-timeMiddleSeniorEnglish RequiredExecutive Assistant

Description

  • Review clinician-documented instructions for lab and imaging results
  • Contact patients with results and instructions reviewed by their providers
  • Explain administrative next steps to patients in line with provider direction
  • Determine when patients need an appointment or should be referred back to a provider
  • Do not diagnose, interpret results independently, recommend treatment, or provide medical advice
  • Discuss provider instructions, follow-up needs, tests, referrals, and appointment arrangements with patients
  • Book follow-up appointments at providers’ request
  • Arrange additional tests, referrals, repeat lab work, imaging, and other follow-up
  • Record patient interactions accurately in AdvancedMD
  • Update charts with communication notes, scheduling changes, follow-up actions, and administrative information
  • Protect confidentiality and follow healthcare documentation standards
  • Flag and refer questions or concerns that need provider review
  • Work with providers and internal colleagues to complete patient follow-up
  • Use AdvancedMD, Ooma, email, phone tools, EHR workflows, and internal practice communication systems

Requirements

  • Medical Assistant experience or similar clinical administrative experience in a medical practice is required
  • Experience following up on lab or imaging results is required
  • Experience communicating with patients is required
  • Experience documenting in an EHR is required
  • Experience with scheduling and patient coordination is required
  • Clear, professional spoken and written English is required
  • Relevant work experience is required
  • Provide an NBI Clearance and/or Local Police Clearance before onboarding
  • Be available for video meetings with camera on when required
  • Reliable laptop or desktop computer
  • Stable high-speed internet with a minimum speed of 25 Mbps
  • Noise-canceling headset
  • Working webcam
  • Quiet, professional work environment
  • AdvancedMD experience is preferred but not required
  • Spanish-English bilingual communication is preferred but not required

Benefits

  • Dedicated HR and contractor support team
  • Optional premium VPN access
  • HIPAA and cybersecurity training and certification provided
  • Top 1% virtual assistant performance training
  • Client-approved U.S. holidays
  • Client-approved paid or unpaid time off
  • Access to tools and resources
  • Optional performance-based incentives
  • Optional contractor perks and client-approved allowances

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