Winning Assistants LLC
Winning Assistants LLC
Winning Assistants LLC este o companie de recrutare și plasare de personal care pune în legătură medici, profesioniști din domeniul sănătății și proprietari de afaceri cu asistenți virtuali calificați dintr-un bazin global de talente. Serviciile sale de asistență conforme cu cerințele HIPAA acoperă activități administrative, gestionarea cabinetelor medicale, marketingul și serviciul pentru clienți, ajutând clienții să eficientizeze operațiunile zilnice, să controleze costurile și să dedice mai mult timp dezvoltării afacerii.

Medical Virtual Assistant for Lab Results and Patient Coordination

Work remotely with a three-location primary care practice on Long Island, communicating provider-reviewed results and arranging patient follow-up. The role includes EHR documentation and scheduling.

Descriere

  • Review clinician-documented instructions for lab and imaging results
  • Contact patients with results and instructions reviewed by their providers
  • Explain administrative next steps to patients in line with provider direction
  • Determine when patients need an appointment or should be referred back to a provider
  • Do not diagnose, interpret results independently, recommend treatment, or provide medical advice
  • Discuss provider instructions, follow-up needs, tests, referrals, and appointment arrangements with patients
  • Book follow-up appointments at providers’ request
  • Arrange additional tests, referrals, repeat lab work, imaging, and other follow-up
  • Record patient interactions accurately in AdvancedMD
  • Update charts with communication notes, scheduling changes, follow-up actions, and administrative information
  • Protect confidentiality and follow healthcare documentation standards
  • Flag and refer questions or concerns that need provider review
  • Work with providers and internal colleagues to complete patient follow-up
  • Use AdvancedMD, Ooma, email, phone tools, EHR workflows, and internal practice communication systems

Cerințe

  • Medical Assistant experience or similar clinical administrative experience in a medical practice is required
  • Experience following up on lab or imaging results is required
  • Experience communicating with patients is required
  • Experience documenting in an EHR is required
  • Experience with scheduling and patient coordination is required
  • Clear, professional spoken and written English is required
  • Relevant work experience is required
  • Provide an NBI Clearance and/or Local Police Clearance before onboarding
  • Be available for video meetings with camera on when required
  • Reliable laptop or desktop computer
  • Stable high-speed internet with a minimum speed of 25 Mbps
  • Noise-canceling headset
  • Working webcam
  • Quiet, professional work environment
  • AdvancedMD experience is preferred but not required
  • Spanish-English bilingual communication is preferred but not required

Beneficii

  • Dedicated HR and contractor support team
  • Optional premium VPN access
  • HIPAA and cybersecurity training and certification provided
  • Top 1% virtual assistant performance training
  • Client-approved U.S. holidays
  • Client-approved paid or unpaid time off
  • Access to tools and resources
  • Optional performance-based incentives
  • Optional contractor perks and client-approved allowances

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