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Telligen
Telligen
501 – 1,000 Employees
H1B Visa SponsorHealthcareHealthcare InsuranceInsurance
Telligen is a healthcare and insurance company that works with U.S. government health agencies, Medicaid programs, health plans, employers, and managed care organizations. Its services combine healthcare expertise with data analytics, quality measurement, program management, health information technology, utilization management, care management, and wellness programs. Telligen also supports national and multi-state quality improvement initiatives focused on better health outcomes and population health management.
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Lead Health Informatics Solution Coordinator - Remote

Lead coordination for Telligen’s national health programs, supporting operations, documentation, client relationships, and contract deliverables. Guide teams and maintain program quality, timeliness, and stakeholder alignment.

USUnited StatesCOColoradoMDMaryland
$93,000 – $115,000 / year
RemoteFull-timeSeniorEnglish RequiredGeneralHealth Coordinator
ServiceNow

Description

  • Support nationally scoped technical assistance programs
  • Partner with program stakeholders to design products and services that fulfill contract deliverables
  • Monitor program activities, schedules, and internal quality standards
  • Maintain clear and effective communication with project teams
  • Direct internal and project teams, provide status updates, and address issues
  • Investigate and resolve issues using applicable expertise
  • Prepare, maintain, review, and distribute accurate documentation in accordance with established processes and Section 508 standards
  • Complete final document reviews before managerial approval
  • Assess client needs and requirements
  • Manage client expectations and ongoing relationships
  • Oversee daily operations to ensure programs and services meet or exceed client expectations
  • Coordinate with customers, partners, and contractors to support successful task completion
  • Work with managers to align client expectations with contract requirements
  • Support team leadership by assigning and reviewing work, improving processes, and coaching and training staff

Requirements

  • Four-year degree in business, information systems, health care, or equivalent training and experience
  • Seven to ten years of experience in a related field
  • Proven experience in health informatics or portfolio oversight
  • Two to three years of experience managing client or customer expectations and relationships
  • Three to five years of experience leading professional or support staff
  • Experience with a health-related system and/or corporate systems
  • Advanced proficiency with Windows, Microsoft Office applications, and other PC-based software
  • Intermediate proficiency with database applications, data trending and graphics, and reporting tools
  • Intermediate knowledge of data collection methods, basic data analysis, and data visualization
  • An active Enterprise User Administration (EUA) ID, including an ICT account and EUA ID, is required for routine access to CMS federally controlled information systems
  • Candidates without an active EUA ID must complete the required training and obtain one
  • Certain contracts may require U.S. citizenship
  • Experience with CMS or other federal agencies is preferred
  • Experience with CMMI alternative payment models is preferred
  • Experience with CMS systems including 4i, ServiceNow, ISP systems, and CMS Confluence is preferred

Benefits

  • Employee-owned organization where employees share in company success
  • Equal opportunity employer
  • Reasonable accommodations available throughout the employment process
  • Applications reviewed by people alongside AI-assisted screening

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