Agilent Technologies
Agilent Technologies
Agilent Technologies develops analytical and laboratory technologies used across biopharmaceutical research, food and beverage testing, clinical diagnostics, and environmental analysis. Its portfolio includes gas and liquid chromatography, mass spectrometry, laboratory supplies, software, and informatics, supported by services for laboratory management, maintenance, and instrument repair. The company also applies these technologies to genomics, pathology, and cancer research, with an emphasis on advancing science through sustainable solutions.

Inside Sales Representative, SSD Aftermarket (Remote)

Sell Agilent CrossLab service solutions to laboratory customers in a remote inside sales role. Manage renewals, forecasts, pipeline development, and territory revenue growth.

Description

  • Sell Agilent CrossLab service offerings to new and existing customers
  • Identify, qualify, and develop sales opportunities
  • Manage the sales pipeline and deliver accurate forecasts
  • Pursue upsell and cross-sell opportunities
  • Convert time-and-material customers to service contract customers
  • Collaborate with internal teams to increase territory revenue
  • Manage the complete service contract renewal cycle
  • Engage customers on upcoming renewals before contracts expire
  • Prepare and maintain renewal quotations
  • Support customer retention and reduce contract cancellations
  • Expand service coverage opportunities during renewal discussions
  • Negotiate renewals within pricing guidelines
  • Monitor and report renewal results and sales opportunities
  • Collaborate with Account Managers, Field Service teams, and Contract Administration
  • Meet sales and renewal targets while increasing service contract revenue
  • Maintain customer relationships, retention metrics, pipeline records, and forecasts
  • Provide a positive customer experience

Requirements

  • Bachelor's degree or equivalent professional experience
  • At least two years of inside sales or related sales experience
  • Service contracts, renewals, or aftermarket sales experience preferred
  • Strong communication, customer service, and negotiation abilities
  • Experience with CRM platforms such as Salesforce
  • Demonstrated success meeting or exceeding sales targets
  • Willingness to travel occasionally
  • Availability for a full-time weekly schedule

Benefits

  • Eligibility for bonus compensation
  • Eligibility for stock awards
  • Employee benefits
  • Remote work option

Related Jobs