Moen
Moen
Moen develops and sells kitchen and bathroom plumbing products for homeowners, contractors, and other professionals. Its range includes faucets, sinks, shower systems, toilets, disposals, water filtration products, and connected devices for water monitoring and shutoff. Moen reaches customers through retail, professional, and eCommerce channels, while also supporting product installation, replacement parts, and warranty needs. For job seekers, the company’s work spans plumbing hardware, manufacturing, construction-related products, retail operations, and smart-home water technology.

Inside Sales Representative - Arizona Remote

Guide homeowners toward SpringWell water filtration solutions through inbound lead management, consultative sales, CRM pipeline ownership, and tailored product recommendations.

Description

  • Connect with inbound prospects by phone, chat, email, and scheduled follow-ups
  • Manage the complete sales cycle for standard and moderately complex system configurations
  • Identify customers’ water quality needs through consultative discovery
  • Explain water test results and technical information in clear, accessible language
  • Present SpringWell products and recommend appropriate system configurations
  • Advance opportunities toward closing while addressing common objections
  • Create a trustworthy customer experience that supports conversion and brand credibility
  • Keep CRM records, call notes, follow-ups, and pipeline activity accurate and current
  • Develop knowledge of system capabilities, installation considerations, and competing solutions
  • Escalate complex technical cases and build the expertise to resolve them independently
  • Achieve revenue and productivity goals while pursuing upsell and cross-sell opportunities
  • Communicate recurring customer questions, objections, and water concerns to teammates, marketing, and product teams

Requirements

  • At least two years of inside sales experience with demonstrated results
  • Ability to independently manage the full sales process from qualification through closing
  • Strong consultative discovery and objection-handling capabilities
  • Experience selling products that require considered, consultative purchasing decisions
  • Ability to handle a high volume of inbound leads while maintaining conversion discipline
  • Proficiency with CRM platforms for pipeline management, follow-ups, and forecasting
  • Preferred: Experience selling water treatment, home services, or technical home-improvement products such as HVAC or solar
  • Preferred: Thorough knowledge of residential water quality issues and installation requirements

Benefits

  • Annual bonus tied to company and individual performance or a role-based sales incentive plan
  • Comprehensive and competitive health insurance plans
  • Market-leading 401(k) plan with a company contribution
  • Employee product discounts
  • Flexible time-off benefits
  • Adoption assistance benefits
  • Employee Resource Groups

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