EMCOR Group, Inc. provides mechanical and electrical construction, facilities services, and industrial maintenance for complex commercial, institutional, and industrial sites. Through its subsidiary companies, the group designs and builds critical infrastructure, operates and maintains facilities around the clock, delivers industrial services, and supports energy-efficiency initiatives. Its work includes environments such as data centers, hospitals, and large-scale industrial operations, with safety, sustainability, and corporate governance central to its approach.
Facility Coordinator, Cincinnati (Hybrid)
Coordinate childcare-center facility operations for EMCOR Facilities Services, including work orders, vendors, maintenance requests, invoices, and CMMS updates.
Description
- Handle incoming calls to the LC Help Desk during assigned hours and dispatch appropriate resources in a timely manner.
- Gather the information needed to route requests and coordinate their response.
- Create and oversee assigned work orders through completion.
- Follow up with vendors and clients on outstanding matters.
- Maintain accurate project information in the customer portal.
- Coordinate communications and escalate issues to Facility Managers, customers, vendors, and other relevant contacts.
- Work with the account team and Accounts Payable to resolve third-party invoices.
- Record work order approvals in the CMMS.
- Inform internal and external vendors when approvals are issued.
- Assist with recurring services and preventive maintenance programs.
- Take on additional projects as needed.
- Join internal meetings with Facility Managers, colleagues, and leadership.
- Help keep coordination and operations aligned.
- Carry out other assigned duties.
Requirements
- High school diploma with equivalent experience, or an Associate of Arts degree.
- One to three years of experience in facilities coordination, building operations, or a related field in a fast-paced setting.
- CMMS experience is preferred.
- Valid driver's license.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively to groups of customers or employees.
- Adaptability in a fast-changing, fast-paced environment.
- Willingness to work overtime and provide holiday coverage on short notice when needed.
- Ability to manage multiple tasks with minimal supervision.
- Ability to work under pressure, make sound decisions with limited input, and recognize when to escalate issues.
- Strong customer service orientation.
- Demonstrated critical-thinking and problem-solving skills.
- Strong organizational and time-management skills.
- Proficiency with Microsoft Office, including Outlook, Excel, and Word.
- Ability to regularly lift and/or move 50 pounds.
Benefits
- Competitive salary and benefits package.
- Overtime opportunities.
- Holiday coverage opportunities.