founderlab GmbH
founderlab GmbH
1 – 10 Employees
B2BConsultingEnterprise
founderlab GmbH provides consulting and advisory services for early-stage startups. Its work includes strategic guidance, mentorship, and connections to industry experts and investors to help founders develop and scale their businesses. The company operates in B2B consulting and enterprise services.

Digital Systems Engineer, ERP and E-Commerce

Implement Xentral ERP, SaaS integrations, and workflow automations for growing e-commerce businesses. Help founders shape processes, launch systems, and manage ongoing client success.

Description

  • Support e-commerce clients with tailored guidance and process design
  • Assess current operations, set goals, and map out bespoke Xentral implementation plans
  • Configure shop connections, inventory rules, and workflow automations in collaborative build sessions
  • Design system logic, implement Xentral configurations, and keep clear documentation
  • Resolve client technical issues with practical solutions
  • Stay in touch with clients through Slack, Loom, and written guides
  • Join daily Client Success meetings to report progress, raise support needs, and share lessons
  • Collaborate directly with founders and internal colleagues

Requirements

  • At least 12 months of relevant experience in ERP, process consulting, or technical customer support
  • Strong technical and analytical grasp of complex processes, automation, and system logic
  • Some Python or JavaScript experience is preferred
  • Basic SQL knowledge and hands-on JavaScript experience are advantages
  • Experience with SaaS products such as Xentral, Make, Slack, n8n, or similar tools
  • Work in a structured, practical, and solution-focused way
  • Guide clients, build trust, and hold them to clearly defined responsibilities
  • Communicate confidently with founders as a peer
  • Take initiative, work reliably, and meet agreed deadlines
  • Be prepared to take ownership and work 50–60 hours during intensive project periods
  • Welcome candid feedback and ongoing personal and professional growth
  • Stay composed and communicate clearly and constructively under pressure

Benefits

  • One-to-one coaching, thorough onboarding, and access to established systems, frameworks, and training
  • Regular team gatherings and offsites in Hamburg or Münster, or as workations
  • Purposeful work with meaningful ownership
  • Fair pay with genuine earning potential during intensive project periods

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