founderlab GmbH
founderlab GmbH
founderlab GmbH oferă servicii de consultanță și consiliere pentru startupuri aflate la început de drum. Activitatea sa include îndrumare strategică, mentorat și conexiuni cu experți din industrie și investitori, pentru a-i ajuta pe fondatori să își dezvolte și să își extindă afacerile. Compania activează în consultanță B2B și servicii pentru întreprinderi.

Digital Systems Engineer, ERP and E-Commerce

Implement Xentral ERP, SaaS integrations, and workflow automations for growing e-commerce businesses. Help founders shape processes, launch systems, and manage ongoing client success.

Descriere

  • Support e-commerce clients with tailored guidance and process design
  • Assess current operations, set goals, and map out bespoke Xentral implementation plans
  • Configure shop connections, inventory rules, and workflow automations in collaborative build sessions
  • Design system logic, implement Xentral configurations, and keep clear documentation
  • Resolve client technical issues with practical solutions
  • Stay in touch with clients through Slack, Loom, and written guides
  • Join daily Client Success meetings to report progress, raise support needs, and share lessons
  • Collaborate directly with founders and internal colleagues

Cerințe

  • At least 12 months of relevant experience in ERP, process consulting, or technical customer support
  • Strong technical and analytical grasp of complex processes, automation, and system logic
  • Some Python or JavaScript experience is preferred
  • Basic SQL knowledge and hands-on JavaScript experience are advantages
  • Experience with SaaS products such as Xentral, Make, Slack, n8n, or similar tools
  • Work in a structured, practical, and solution-focused way
  • Guide clients, build trust, and hold them to clearly defined responsibilities
  • Communicate confidently with founders as a peer
  • Take initiative, work reliably, and meet agreed deadlines
  • Be prepared to take ownership and work 50–60 hours during intensive project periods
  • Welcome candid feedback and ongoing personal and professional growth
  • Stay composed and communicate clearly and constructively under pressure

Beneficii

  • One-to-one coaching, thorough onboarding, and access to established systems, frameworks, and training
  • Regular team gatherings and offsites in Hamburg or Münster, or as workations
  • Purposeful work with meaningful ownership
  • Fair pay with genuine earning potential during intensive project periods

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