Desjardins
Desjardins
Desjardins is a North American financial cooperative serving individuals, businesses, and communities across Canada. Its offerings span personal and business banking, credit cards, mortgages, loans, savings and investments, and auto and home insurance. The organization combines financial and insurance services with a cooperative model that gives members a role in decision-making, while emphasizing responsible investment, local economic support, community involvement, and youth development.

Desjardins Business Development and Sales Support Advisor

Support Desjardins business development and sales activities through advisory service, relationship management, and personalized client solutions. This full-time hybrid role serves clients across Montréal and Lévis.

Description

  • Build advisory relationships by identifying current and emerging needs and supporting client retention
  • Guide partners, practitioners, members, and clients toward suitable products, services, and solutions while maintaining satisfaction
  • Assess complex technical needs, manage requests, and provide timely follow-up
  • Gather, organize, and analyze data
  • Develop reports and recommendations
  • Keep current with relevant standards, products, and services
  • Support the ongoing service and relationship management of members and clients
  • Promote and sell products and services through multiple distribution channels in line with client needs and current strategies
  • Develop and maintain client business relationships
  • Evaluate complex requests and support product and service sales in line with client needs, business objectives, and strategic priorities
  • Balance sales goals with prudent risk management, profitability, and member or client satisfaction
  • Create and implement tailored solutions based on member and client needs

Requirements

  • Bachelor's degree in a related field
  • At least two years of relevant experience
  • Other combinations of relevant qualifications and experience may be considered
  • French-language proficiency is required
  • Advanced English proficiency is required because of the role's duties, work tools, or interactions with English-speaking partners, members, or clients

Benefits

  • Competitive salary with an annual bonus
  • Four weeks of flexible vacation from the first year
  • Defined benefit pension plan offering predictable retirement income
  • Group insurance plan with telemedicine
  • Reimbursement for health and wellness expenses and telework equipment

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