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Markel
Markel
1,001 – 5,000 Employees
H1B Visa SponsorB2BFinanceInsurance
Markel is a global specialty insurance company serving businesses, individuals, brokers, agents, and wholesale markets. Its portfolio spans commercial and personal coverage, including workers’ compensation, errors and omissions, general liability, property, accident medical, marine, equine mortality, surety, pollution liability, excess and surplus lines, and event, bicycle, and powersports insurance. Markel operates across the United States, Bermuda, and international markets, with online platforms that help customers and producers manage policies, payments, and claims.
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Claims Technician – Henderson, Nevada (Onsite)

Support Markel’s insurance claims operations in an onsite technician role in Henderson. Manage claim reports, correspondence, service standards, and workflow improvement activities.

USUnited StatesNENebraskaNVNevada
$18 – $38 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredGeneralTechnician

Description

  • Complete daily claims support tasks accurately and on time in line with Markel service standards
  • Respond to calls on the claims phone line
  • Record new claims reports with compassion and professionalism
  • Prepare and format correspondence
  • Keep current with departmental service standards, guidelines, processes, and procedures
  • Find opportunities to improve efficiency and reduce processing or workflow problems
  • Share improvement recommendations with the team and management
  • Contribute effectively to team projects and testing initiatives
  • Adapt support to changing departmental and business requirements

Requirements

  • Proficiency with PCs, particularly Word, Excel, Outlook, and paperless work systems
  • Ability to learn additional software needed for the position
  • Strong customer service capabilities
  • Excellent verbal and written communication skills
  • Careful and detail-focused approach
  • Able to work independently and maintain high productivity with limited supervision
  • Comfortable managing high-volume workloads, competing priorities, and productivity expectations
  • Commitment to ongoing improvement
  • High school diploma or equivalent required
  • Some college coursework preferred
  • Insurance experience preferred
  • US work authorization required
  • Markel does not offer visa sponsorship for this position now or in the future

Benefits

  • Several health, dental, and vision insurance plan options
  • Optional life, disability, and AD&D insurance coverage
  • 401(k) plan with employer matching contributions
  • Employee Stock Purchase Plan
  • Paid time off
  • Corporate and floating holidays
  • Parental leave
  • Eligibility for the annual incentive plan

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