Guidehouse is a global consulting firm that provides advisory, digital, and managed services to commercial and public-sector organizations. Its work supports clients in national security, financial services, healthcare, energy, and infrastructure, combining data analytics, digital technologies, risk management, and related expertise to address complex operational and strategic challenges. Guidehouse also emphasizes sustainability and innovation in its approach to organizational transformation.
Change Management Communications Consultant – Guidehouse, Arlington, VA
Guidehouse is seeking a change communications consultant in Arlington, Virginia, to support healthcare and federal modernization programs. The role focuses on executive messaging, stakeholder engagement, readiness communications, and adoption initiatives.
United States
Virginia$74,000 – $124,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCommunicationsDescription
- Create and deliver integrated communications strategies for major modernization, transformation, and technology implementation programs.
- Design communications that build awareness, stakeholder readiness, user adoption, and lasting behavior change.
- Evaluate stakeholder impacts and communication requirements across varied audience groups.
- Collaborate with change management, training, technical, and business teams to connect communications with implementation milestones and readiness goals.
- Build communication plans addressing stakeholder analysis, audience segmentation, messaging, channels, feedback methods, risks, and success measures.
- Counsel executive leaders and turn strategic priorities, decisions, and transformation goals into effective communications.
- Produce leadership messages, talking points, presentations, briefing documents, leadership toolkits, and stakeholder engagement content.
- Assist with executive visibility and sponsorship efforts that strengthen commitment, confidence, and adoption.
- Convert technical concepts, system and policy changes, process redesigns, and operational impacts into audience-appropriate communications.
- Develop newsletters, implementation updates, readiness content, FAQs, leadership communications, presentations, intranet materials, videos, job aids, toolkits, and adoption campaigns.
- Apply federal plain-language, accessibility, and usability standards to communications.
- Contribute to stakeholder engagement plans, feedback collection, risk discovery, and stakeholder buy-in.
- Lead communication planning meetings, stakeholder workshops, leadership briefings, and readiness conversations.
- Assess stakeholder sentiment and communication performance, then recommend refinements.
- Maintain records of communication activities, deliverables, engagement efforts, and adoption measures.
- Create reports and dashboards covering readiness, communication performance, stakeholder feedback, and adoption progress.
- Analyze quantitative and qualitative information to measure effectiveness and identify ongoing improvements.
- Contribute to business development and internal Guidehouse initiatives, and mentor junior colleagues when appropriate.
Requirements
- Ability to obtain and maintain a Federal or DoD Public Trust, including approved adjudication before joining Guidehouse.
- Bachelor’s degree, or four additional years of professional experience in place of the degree.
- At least three years of experience in strategic communications, organizational change management, change communications, public affairs, communications consulting, public relations, or a related discipline.
- Background supporting modernization, digital transformation, technology implementation, organizational change, or large-scale programs.
- Ability to turn complex technical, operational, and organizational changes into clear, persuasive communications for varied stakeholder audiences.
- Experience creating executive communications and advising leaders on communications for transformation programs.
- Experience with stakeholder engagement, workforce transition, organizational readiness, adoption, and change management activities.
- Strong writing, editing, presentation development, and storytelling capabilities.
- Experience producing multichannel communications campaigns and adoption-oriented materials.
- Ability to work effectively with executives, technical teams, program leaders, trainers, and cross-functional stakeholders.
- U.S. citizenship restrictions apply because of contract requirements.
- Current residence in the contiguous United States.
- Experience supporting Department of Veterans Affairs modernization or other federal transformation programs.
- Experience using Prosci, ADKAR, Kotter, or another organizational change management framework.
- Experience supporting system implementations, digital health modernization, enterprise technology deployments, or operational transformations.
- Familiarity with organizational readiness assessments, stakeholder impact assessments, and adoption measurement.
- Knowledge of federal healthcare operations and healthcare technology environments.
Benefits
- Medical, prescription drug, dental, and vision insurance.
- Personal and family sick time plus company-paid holidays.
- Potential eligibility for a discretionary variable incentive bonus.
- Parental leave and adoption assistance.
- 401(k) retirement plan.
- Basic and supplemental life insurance.
- Health Savings Account plus dental, vision, and dependent care flexible spending accounts.
- Short- and long-term disability coverage.
- Student loan paydown program.
- Tuition reimbursement, personal development, and learning opportunities.
- Skills development and certification support.
- Employee referral program.
- Company-sponsored events and community outreach.
- Emergency backup childcare program.
- Mobility stipend.
- Flexible benefits package.
- Up to 10% travel.