KeyBank
KeyBank
KeyBank is a full-service banking and financial services company serving individuals, small businesses, and large institutions. Its offerings span personal and business banking, lending, mortgages, credit cards, wealth management, investment services, and credit lines, supported by online and mobile banking tools. KeyBank also provides financial wellness resources designed to help customers build practical money-management skills, address debt, and work toward their financial goals.

Business Banking Relationship Manager - Southfield, MI (Hybrid)

Advise business banking clients while building relationships, expanding lending opportunities, and managing credit quality. Lead portfolio growth, cross-selling, business development, and client-focused financial solutions at KeyBank.

Description

  • Manage business banking client relationships and provide financial guidance
  • Present business banking products, capabilities, and tailored solutions
  • Win new clients while strengthening and expanding existing relationships
  • Serve as the primary contact and trusted advisor for client matters
  • Analyze client businesses, industries, data, and trends to support growth and business development
  • Explain KeyBank solutions including cash management, payments, and equipment finance
  • Identify and qualify prospects, make sales calls, and build a Center of Influence referral network
  • Coordinate cross-functional teams to address client needs and uncover cross-selling opportunities
  • Build functional, technical, sales, and credit expertise while sharing knowledge with colleagues
  • Partner with Credit as the initial sponsor for credit decisions
  • Lead and contribute to underwriting, credit structuring, and portfolio management
  • Oversee portfolio activities and issues while maintaining asset quality and accurate risk evaluations
  • Follow KeyBank policies and procedures and conduct business with integrity

Requirements

  • A bachelor's degree or equivalent professional experience is required
  • At least three years of experience in small-business or commercial lending is required
  • At least one year of cross-selling experience and a record of meeting or exceeding demanding sales targets are required
  • Ability to establish trust through a client-centered approach
  • Expertise in a defined industry or geographic market and relevant product set
  • Understanding of the financial, operational, and strategic factors shaping client organizations
  • Experience applying structured sales methodologies, principles, and practices
  • Understanding of KeyBank's risk culture and the ability to balance risk and reward
  • Ability to communicate effectively in person, by phone, and with colleagues and clients
  • Willingness to travel occasionally, including overnight trips

Benefits

  • Annual base salary range of $80,000 to $150,000
  • Eligibility for incentive compensation, which may include production-based, commission, or discretionary awards
  • Flexible workspace arrangements when the role can be performed effectively in a mobile setting

Related Jobs