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Lightspeed Commerce
Lightspeed Commerce
1,001 – 5,000 Employees
RetailSaaS
Lightspeed Commerce is a SaaS company developing cloud-based point-of-sale and payments technology for retailers, restaurants, golf businesses, and wholesalers. Its platform brings together omnichannel sales, inventory management, eCommerce, payments and reconciliation, workforce and payroll tools, analytics including Lightspeed AI, hardware integrations, business funding, and wholesale capabilities through NuORDER. The company focuses on scalable, configurable systems for multi-location businesses and supports approximately 150,000 customer locations worldwide. Roles at Lightspeed Commerce contribute to products that connect in-person and online commerce across a range of business sectors.
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Billing Operations Manager - Lightspeed Commerce (Hybrid Canada)

B2B RevOps leader responsible for growth analytics, forecasting, and performance metrics at Lightspeed, an all-in-one cloud commerce platform. Build a high-performing team and improve commercial operations.

CACanadaHybridFull-timeMiddleSeniorEnglish RequiredFrench RequiredBilling Specialist
TypeScript

Description

  • Own the B2B business unit’s RevOps function and develop a high-performing team
  • Design and deliver strategic initiatives tied to company OKRs
  • Help drive revenue and profitability goals
  • Build, monitor, and improve KPIs across the customer journey
  • Lead weekly performance reviews, pipeline analysis, and monthly, quarterly, and annual forecasting
  • Create and implement KPIs that measure GTM team health and effectiveness
  • Perform detailed biweekly analyses of new customer acquisition and account management
  • Present representative-level findings and surface pipeline risks and opportunities
  • Contribute to weekly business reviews (WBRs)
  • Facilitate monthly and quarterly business reviews (MBRs/QBRs)
  • Oversee monthly quota attainment and coverage analysis for sales and customer service teams
  • Recommend individual quotas and territory coverage plans
  • Reevaluate quarterly forecasts with Finance and GTM leadership
  • Adjust revenue and performance targets in response to market conditions
  • Identify investment opportunities and cost optimization measures
  • Partner with Training, Product, and Sales to align strategy with global priorities and product roadmaps
  • Act as a strategic partner to the Head of RevOps

Requirements

  • Bachelor’s degree in Business Administration, Finance, Technology, Operations, or a related field
  • Master’s degree in Business Administration or a related discipline is an asset but not required
  • At least two years of experience managing and developing high-performing teams
  • Experience working in a hybrid or remote environment
  • At least six years of experience in a commercial or go-to-market (GTM) setting
  • Demonstrated success delivering initiatives that improve revenue growth and operational efficiency
  • Ability to lead cross-functional projects involving Information Systems, Data, Finance, GTM, and Marketing stakeholders
  • Experience managing budgeting and forecasting processes
  • Strong analytical skills and data-driven judgment
  • Experience defining and managing KPIs
  • Professional fluency in English is required
  • Exceptional analytical ability
  • Excellent communication and interpersonal skills
  • Strategic thinking and effective problem-solving skills
  • Self-motivated and proactive approach

Benefits

  • Flexible working environment
  • Performance-focused culture
  • Career development and ongoing learning opportunities
  • Flexible paid time off
  • Remote work policies
  • Stock options
  • Retirement plan contributions
  • Training opportunities
  • Health and wellness allowance
  • Paid volunteer time
  • Interest groups and sponsored sports teams
  • Computer purchase program for a personal MacBook
  • Enhanced parental leave
  • International mobility
  • Diverse and inclusive team

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