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Blink Health operates in healthcare and logistics, helping people access prescription medications at discounted prices through participating pharmacies and home delivery. Its platform supports online payment, pharmacy pickup, prescription fulfillment, refill management, and delivery services, with licensed pharmacists available to answer customer questions.
The company works with a nationwide network of more than 35,000 pharmacies and offers customers the choice between collecting medication locally or having it delivered. Blink Health is a prescription discount plan organization rather than an insurance provider, making its work relevant to professionals interested in healthcare access, medication affordability, pharmacy operations, and health-focused technology.
Bilingual Spanish Practice Access Manager – Remote
Support BlinkRx prescription access as a bilingual Spanish Practice Access Manager at Blink Health. Educate provider offices, manage accounts, and help advance prior-authorization solutions.
Description
- Oversee assigned provider accounts within a designated territory to support prescription access
- Explain access services and reimbursement solutions to healthcare providers and office staff in line with manufacturer requirements and the BlinkRx platform
- Deliver compliant, consultative guidance on BlinkRx access services and prior-authorization processes
- Help providers and staff understand BlinkRx services and benefits so patients can begin and continue prescribed therapies
- Reconfirm patient benefits and increase provider adoption of BlinkRx
- Make proactive outbound phone calls to provider offices
- Spot growth opportunities and present access solutions for new and existing patients
- Maintain account communications and provider relationships across the assigned territory
- Schedule recurring touchpoints, monitor engagement, and maintain consistent service
- Act as the initial contact for prescription and patient-related questions
- Develop relationships with practices and offices while addressing access barriers
- Create tailored provider profiles covering prior-authorization support preferences and status updates
- Assist the Brand Field team with healthcare provider and BlinkRx inquiries
- Connect partner field representatives with BlinkRx
- Send approved patient-status communications to healthcare providers
Requirements
- Fluency in written and spoken English and Spanish is required to serve Spanish-speaking clients effectively
- Experience in pharmacy sales, healthcare account management, or outbound sales within healthcare or pharmaceuticals is strongly preferred
- Knowledge of prescription workflows across provider offices and pharmacy channels
- A solution-focused approach paired with strong analytical ability
- Excellent communication and interpersonal skills
- Proven ability to establish and maintain relationships with internal and external clients
- Comfort making outbound calls, introducing products or services, and advancing conversations
- Willingness to travel as business needs require, including for internal training, industry conferences, and occasional in-person healthcare provider visits
- Ability to perform effectively in a fast-paced, changing environment
- Ability to prioritize responsibilities and manage multiple projects through completion with limited supervision
- Strong organization and time-management skills
- Commitment to strict confidentiality and sound professional judgment
- Ability to coordinate multiple tasks at the same time
- Experience using a CRM such as Salesforce and a softphone system is preferred
Benefits
- Blink Health is an equal opportunity employer committed to valuing diversity
- Applicants who provide a phone number and consent may receive application updates by SMS or MMS
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