EXL
EXL
EXL is a business consulting and services company that helps organizations use data, analytics, and technology to improve operations and make better decisions. Its work includes operations management, decision analytics, and digital transformation, with experience supporting clients in healthcare, insurance, finance, and logistics. EXL combines data science with practical business expertise to develop solutions tailored to each organization’s goals, operating model, and industry context.

Associate Application Engineer, CX Platforms

Support incident triage across customer experience platforms while helping develop, configure, troubleshoot, and test applications.

Description

  • Help build and maintain applications
  • Assist with application configuration and customization
  • Keep application procedures and workflows documented
  • Troubleshoot basic application problems
  • Work with senior application engineers on project tasks
  • Write, debug, and test code with guidance from senior engineers
  • Gather user needs and help deliver application features
  • Handle initial incident detection, triage, and troubleshooting across CX platforms
  • Record, classify, and escalate tickets in line with SLAs

Requirements

  • Bachelor’s or master’s degree in engineering
  • 0–2 years of experience
  • Basic programming ability
  • Eagerness to learn

Related Jobs

Claroty

Backend Software Engineer, AI Platform at Claroty (Israel, Hybrid)

Claroty

Build Python and LLM-based backend systems for Claroty’s cyber-physical security platform. Bring production AI capabilities to cloud and on-premises cybersecurity environments.

Open
NVIDIA

Senior Software Engineer, Switch and GPU Firmware Verification

NVIDIA

Verify firmware for NVIDIA’s next-generation networking switches and GPUs, building C++ and Python processes for pre- and post-silicon development. Work with teams in Tel Aviv and Raanana on products for cloud, high-performance computing, and storage.

Open