Group Communications Specialist
Absa Group
Develop strategic internal content and campaigns for Absa Group, a leading African banking group. Strengthen colleague engagement across digital communication channels.
Deschide
EXL este o companie de consultanță și servicii pentru afaceri care ajută organizațiile să utilizeze datele, analizele și tehnologia pentru a-și îmbunătăți operațiunile și a lua decizii mai bune. Activitatea sa include managementul operațiunilor, analiza decizională și transformarea digitală, având experiență în sprijinirea clienților din domeniul sănătății, al asigurărilor, al finanțelor și al logisticii. EXL combină știința datelor cu expertiza practică în afaceri pentru a dezvolta soluții adaptate obiectivelor, modelului operațional și contextului sectorial al fiecărei organizații.
Associate Application Engineer, CX Platforms
Support incident triage across customer experience platforms while helping develop, configure, troubleshoot, and test applications.
Descriere
- Help build and maintain applications
- Assist with application configuration and customization
- Keep application procedures and workflows documented
- Troubleshoot basic application problems
- Work with senior application engineers on project tasks
- Write, debug, and test code with guidance from senior engineers
- Gather user needs and help deliver application features
- Handle initial incident detection, triage, and troubleshooting across CX platforms
- Record, classify, and escalate tickets in line with SLAs
Cerințe
- Bachelor’s or master’s degree in engineering
- 0–2 years of experience
- Basic programming ability
- Eagerness to learn
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