NewCo Communications निकटवर्ती और अपतटीय टीमों के माध्यम से ग्राहक सेवा और बिज़नेस प्रोसेस आउटसोर्सिंग प्रदान करती है। इसकी सेवाओं में तकनीकी और प्रशासनिक सहायता, ग्राहक अनुभव प्रबंधन तथा तकनीक-सक्षम प्लेटफ़ॉर्म के माध्यम से बहुभाषी और ओम्नीचैनल संचालन शामिल हैं। कंपनी उन व्यवसायों के साथ काम करती है जो अधिक कुशल और बेहतर प्रदर्शन वाले ग्राहक संचालन चाहते हैं, तथा ग्राहक हित, डेटा गोपनीयता और PCI DSS एवं ISO 27001 मानकों के अनुरूप सुरक्षा प्रथाओं पर ध्यान केंद्रित करती है।
Telesales Agent, Swedish Market (Barcelona Hybrid)
NewCo Communications is seeking a Swedish-speaking Telesales Agent in Barcelona to engage customers, deliver consultative sales, grow account value, maintain accurate CRM records, and achieve performance targets.
विवरण
- Open high-quality conversations with key decision-makers
- Build customer trust by using consultative selling to understand their needs
- Address objections and help prospects choose suitable solutions
- Develop upselling and cross-selling opportunities to increase customer value
- Promote products to customers in line with partnership agreements
- Achieve or surpass individual and team sales goals
- Record customer interactions accurately in CRM systems
- Share feedback that supports improvements to sales strategies
आवश्यकताएँ
- Native-level Swedish proficiency in both speaking and writing
- Good command of English
- Strong communication and persuasion abilities
- Previous telesales or consultative-selling experience is advantageous
- Ability to perform effectively in a target-focused setting
- Confidence using computers and a range of software applications
- Professional approach and commitment to excellent customer experiences
लाभ
- €200 gross monthly bonus tied to schedule adherence and quality
- €200 gross monthly pilot-phase bonus based on sales targets
- Uncapped commission after the pilot phase
- Indefinite full-time contract for 39 hours per week after a one-month probation period
- Opportunities to build skills and progress at NewCo Communications
- Diverse, welcoming, and collaborative team environment
- Tax-free restaurant, transport, and childcare benefits
- Comprehensive mental health and well-being app support
- Free online Spanish lessons outside working hours