Fortinet विविध आईटी परिवेशों में नेटवर्क, एप्लिकेशन और डेटा की सुरक्षा के लिए साइबर सुरक्षा समाधान विकसित करता है। इसका पोर्टफोलियो एकीकृत प्रबंधन के तहत नेटवर्क सुरक्षा, उन्नत खतरा सुरक्षा, सिक्योर एक्सेस सर्विस एज (SASE) और नेटवर्किंग क्षमताओं को एक साथ लाता है। Fortinet विभिन्न उद्योगों में उद्यम व्यवसायों और सरकारी संगठनों को सेवाएं प्रदान करता है तथा दुनियाभर में इसके 700,000 से अधिक ग्राहक हैं। Fortinet में अवसर तलाशने वाले नौकरी आवेदकों को साइबर सुरक्षा, सॉफ्टवेयर ऐज़ अ सर्विस, बिजनेस-टू-बिजनेस प्रौद्योगिकी और सुरक्षित डिजिटल बुनियादी ढांचे के विकास से जुड़े पद मिल सकते हैं।
Senior Technical Support Engineer, Fortinet
Troubleshoot Fortinet security appliances, networking, and cloud deployments while diagnosing customer issues and validating fixes with engineering teams.
संयुक्त राज्य
कैलिफ़ोर्निया$68,000 – $84,000 / वर्ष
हाइब्रिडपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीसहायता इंजीनियरविवरण
- Support customers with security appliances and cloud deployments
- Gather and analyze customer network configurations and packet captures
- Recommend configuration updates and corrective actions based on analysis
- Conduct live phone and remote access sessions with customers
- Diagnose device misconfigurations, network connectivity, and Layer 3 routing issues
- Reproduce customer issues in a lab using engineering expertise
- Partner with engineering to investigate issues and validate workarounds and fixes
आवश्यकताएँ
- Bachelor's or master's degree in engineering
- Authorized to work in the United States without sponsorship
- Networking knowledge across Layers 2, 3, 4, and 7
- Knowledge of TCP/IP, UDP, SSH, TLS, SSL, HTTP, HTTPS, proxies, VLANs, routing, content-based routing, or URL modification
- Knowledge of the OSI model
- Knowledge of Windows, Unix, or Linux operating systems
- Knowledge of internet security, including firewalls, intrusion prevention systems, or mail security gateways
- Proficient spoken and written English
- Basic experience with security appliances such as firewalls, intrusion prevention systems, and mail security gateways
- Knowledge of dynamic routing protocols and their implementation, including OSPF and BGP
- Knowledge of authentication protocols and methods, including LDAP, single sign-on, and two-factor authentication
- Industry certifications such as FCNSA, CCNA, or CCIE are preferred
लाभ
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- 11 paid holidays
- Vacation leave
- Sick leave
- Comprehensive leave program
- Equity program
- Eligible for bonuses
- Supportive work environment
- Competitive total rewards package