EXL
EXL
EXL एक व्यावसायिक परामर्श और सेवाएँ प्रदान करने वाली कंपनी है, जो संगठनों को डेटा, विश्लेषण और प्रौद्योगिकी का उपयोग करके संचालन में सुधार करने और बेहतर निर्णय लेने में सहायता करती है। इसके कार्यों में संचालन प्रबंधन, निर्णय विश्लेषण और डिजिटल रूपांतरण शामिल हैं। कंपनी को स्वास्थ्य सेवा, बीमा, वित्त और लॉजिस्टिक्स के क्षेत्रों में ग्राहकों का सहयोग करने का अनुभव है। EXL डेटा विज्ञान को व्यावहारिक व्यावसायिक विशेषज्ञता के साथ जोड़कर ऐसे समाधान विकसित करती है, जो प्रत्येक संगठन के लक्ष्यों, संचालन मॉडल और उद्योग-परिस्थिति के अनुरूप होते हैं।

Senior Engagement Manager, Product Analytics

Evaluates AI- and LLM-powered product quality, customer behavior, and usage. Defines success metrics and turns analytical findings into product improvements.

विवरण

  • Build evaluation frameworks for product quality, accuracy, and alignment with user intent
  • Define, monitor, and analyze KPIs and success measures throughout the product lifecycle
  • Use product analytics to assess customer behavior, usage, and performance
  • Find gaps in data, tracking, and instrumentation, and strengthen measurement
  • Develop and support A/B tests and experiments to assess product strategies
  • Support data pipelines, reporting, and analytics infrastructure
  • Track feature adoption, engagement, retention, and product performance trends
  • Create dashboards and reports that inform product decisions
  • Work with Product, Engineering, Data Science, and Business teams to turn findings into product improvements

आवश्यकताएँ

  • Bachelor’s degree or higher in engineering, data science, statistics, computer science, or a related field
  • At least seven years of relevant experience in data science, product analytics, or a related discipline
  • Proficiency in SQL and Python, with experience using large-scale product or event-based datasets
  • Experience with data platforms, business intelligence or reporting, and statistical modeling
  • Strong knowledge of product performance measurement and evaluation
  • Ability to work independently, identify information gaps, and prioritize high-impact work
  • Experience working with financial institutions, such as banks, or in fintech analytics
  • Strong communication and stakeholder management skills, with the ability to collaborate across functions

लाभ

  • Annual bonus
  • Benefits information is available through US Careers and Benefits

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