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Senior Data Analyst (Remote - United States)
Senior Data Analyst creating dashboards, forecasts, and customer insights for Clarus’s pet healthcare technology business. The role supports sales, retention, product adoption, and partner performance.
विवरण
- Act as a strategic analytics partner to Sales, Customer Success, Product, Finance, and other teams
- Deliver analysis using sales, CRM, customer, campaign, product usage, and engagement data
- Produce dependable forecasts, dashboards, recurring reports, and actionable insights
- Improve pipeline visibility, commercial performance, retention, product adoption, and partner outcomes
- Translate reporting needs and business questions into dashboards, reports, datasets, queries, metrics, and analytical models
- Build and enhance recurring reports and dashboards with Power BI, Tableau, Excel, Zoho Analytics, or comparable tools
- Develop reusable datasets, SQL queries, and data models
- Define and document KPI calculations, reporting assumptions, and source data
- Create accurate, intuitive, scalable reporting for operational and executive audiences
- Collaborate with Sales, Customer Success, Marketing, Product, Finance, and leadership to clarify analytical needs and strengthen decisions
- Manage recurring reporting alongside ad hoc analysis and strategic initiatives
- Assess lead management, including sources, routing, follow-up, aging, conversion, and pipeline leakage
- Track sales activity, account performance, engagement, revenue, renewals, expansion, and churn
- Evaluate sales drivers, growth, and underperformance across accounts, segments, cohorts, channels, and external partners
- Develop and maintain customer health scoring methods
- Analyze the customer journey from acquisition through activation, engagement, adoption, retention, renewal, expansion, and churn
- Use user activity and product engagement data to inform Product, Customer Success, and customer or partner reporting
- Create customer performance scorecards for account reviews, renewal planning, and internal or external QBRs
- Measure marketing campaign reach, engagement, lead quality, conversion, cohort results, attribution, and downstream pipeline impact
- Prepare executive-ready summaries, presentations, scorecards, and reporting materials
- Surface issues in data quality, reporting visibility, segmentation, and metric definitions
- Increase adoption of dashboards, KPIs, scorecards, and reporting practices through documentation, training, and stakeholder engagement
आवश्यकताएँ
- Bachelor’s degree or higher in analytics, business, economics, statistics, finance, information systems, marketing, or a related field, or equivalent professional experience
- Demonstrated success in sales, revenue, business intelligence, customer, marketing, or related analytics
- Preferred five or more years of relevant experience, with demonstrated industry knowledge, analytical capability, initiative, and business impact
- Strong SQL and Python capabilities
- Experience developing business dashboards and reporting with Power BI or Tableau
- Experience using Zoho Analytics or another CRM-connected analytics platform
- Experience working with CRM data, sales pipelines, funnels, customer activity, and commercial performance
- Strong knowledge of forecasting, segmentation, conversion, retention, renewal, churn, and customer lifecycle metrics
- Ability to gather business requirements and turn them into clear analytical deliverables
- Excellent written and verbal communication, including presenting findings to senior leaders and non-technical audiences
- Meticulous attention to data accuracy, consistency, documentation, and reporting quality
- Experience in animal health, veterinary services, pet insurance, insurance, SaaS, fintech, health technology, or a comparable field is highly desirable
- Intellectual curiosity, resourcefulness, and motivation to understand the business
- Takes initiative, anticipates needs, and advances work without detailed direction
- Comfort working in an evolving, high-growth environment
- Able to shift between hands-on analysis, stakeholder discussions, and executive communication
- Able to manage deliverables while improving the processes behind them
- Builds trust through accurate work, clear communication, and reliable follow-through
- US travel is required
- Candidates in EST or CST time zones are strongly preferred
लाभ
- Healthcare, parental leave, and career advancement opportunities
- Comprehensive medical, dental, and vision insurance
- Company-provided basic life insurance at no employee cost
- Company-paid short- and long-term disability coverage
- Twelve weeks of fully paid parental leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal paid time off
- Paid holidays and a company-wide Wellness Day
- Paid time for volunteering with nonprofit organizations
- Pet-friendly office environment
- Commuter benefits
- Group pet insurance
- On-the-job training and skills development
- Employee Assistance Program (EAP)
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