Community Sports Partners मिसिसॉगा, ओंटारियो में प्रीमियम इनडोर और आउटडोर खेल सुविधाओं तथा सामुदायिक कार्यक्रमों का संचालन करता है। इसके स्थलों में पेशेवर स्तर के टर्फ मैदान, जिम्नेज़ियम, एलईडी प्रकाश व्यवस्था, दर्शक दीर्घाएँ और सॉकर, रग्बी, फील्ड हॉकी, बास्केटबॉल तथा वॉलीबॉल जैसे खेलों के लिए सहायक सुविधाएँ शामिल हैं। यह संगठन SportStars, HoopStars, Mississauga Soccer और Volleyball Mississauga सहित कार्यक्रमों और लीगों के माध्यम से युवा तथा वयस्क खिलाड़ियों की सेवा करता है। यह ऑनलाइन आरक्षण प्रणाली और RecRivals ऐप के माध्यम से सुविधा किराये, टूर्नामेंट और प्रशिक्षण बुकिंग का भी समन्वय करता है। RecRivals ऐप वास्तविक समय में उपलब्धता और आरक्षण प्रबंधन की सुविधा देता है। इसकी प्रमुख सुविधाएँ Applewood Heights और Gordon Graydon में स्थित हैं।
Remote Sports Sales Coordinator, Email and SMS
Coordinate email and SMS campaigns, sports facility bookings, and pickup-game operations for Community Sports Partners. The remote role combines marketing, sales follow-through, and customer coordination.
विवरण
- Create and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers.
- Group audiences by location, sport, interests, booking history, and engagement.
- Develop and refine welcome, lead follow-up, abandoned booking, reminder, repeat booking, and win-back automations.
- Write clear English copy and adapt brand materials for mobile-friendly email.
- Check audience selections, dates, time zones, pricing, links, personalization, and suppression rules before campaigns go live.
- Monitor delivery issues, bounces, complaints, and opt-outs, and maintain consent records and list health.
- Test messages, timing, offers, and customer journeys; report on enquiries, bookings, repeat participation, revenue, and engagement.
- Keep facility availability, dates, time slots, capacity, and pricing accurate.
- Handle facility enquiries, suggest available options, prepare approved quotes, and follow bookings through payment.
- Maintain the sales pipeline, record commitments, and pursue renewals and repeat bookings.
- Confirm availability and exceptions with operations before making commitments, and escalate matters beyond your authority.
- Create and update pickup-game listings with location, time, capacity, pricing, and player instructions.
- Track registrations and capacity, and reach out to prospective players to fill open places.
- Coordinate with local hosts and venue contacts.
- Answer player questions, manage waitlists, and communicate approved changes.
- Flag games with low enrolment, host shortages, or venue issues, and escalate cancellation, refund, and safety decisions.
- Track attendance, feedback, and repeat participation to improve future games.
- Learn the inventory, customer journeys, and processes; review campaigns and establish follow-up and quality-check routines.
- Manage the campaign calendar and sales pipeline, improve automations, and keep pickup-game coordination reliable.
आवश्यकताएँ
- Practical experience creating email campaigns and automations.
- Hands-on experience with SMS marketing.
- Strong written and spoken English for conversations with North American customers.
- Experience following up with leads, explaining offers, and seeking bookings.
- Careful attention to detail when handling schedules, prices, customer records, and competing deadlines.
- Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools.
- Comfort using spreadsheets and reports to assess conversion, bookings, and campaign performance.
- Reliable communication and willingness to own the next step until an issue is resolved.
- Availability to work evenings and weekends on Toronto/Eastern time.
- Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
- Complete the Culture Index survey.
- Complete the Criteria GAME assessment in English.
लाभ
- Remote work from Latin America.
- Expected variable commissions of US$500–US$1,000.
- Expected total compensation of US$1,300–US$2,000 per month.
- Evening and weekend work on Toronto/Eastern time.
- Commission terms are agreed before hiring.