Strong Technical Services
Strong Technical Services
51 – 200 कर्मचारी
B2Bई-कॉमर्समीडिया
Strong Technical Services उन संगठनों को प्रबंधित सेवाएँ और डिजिटल साइनेज सहायता प्रदान करती है, जो डिस्प्ले, प्रोजेक्टर, ऑडियो उपकरण और नेटवर्किंग समाधानों पर निर्भर हैं। 1932 में स्थापित यह कंपनी देशव्यापी सेवा कवरेज, चौबीसों घंटे ग्राहक सहायता और दूरस्थ सेवा पहुँच व प्रबंधन के लिए ग्राहक पोर्टल के माध्यम से B2B, ई-कॉमर्स और मीडिया से जुड़े उपयोग मामलों को सहयोग देती है। इसका नियुक्ति संदर्भ तकनीकी सेवाओं, ऑडियोविज़ुअल प्रणालियों, नेटवर्किंग और ग्राहक-केंद्रित संचालन में रुचि रखने वाले पेशेवरों के लिए उपयुक्त हो सकता है।

Remote Field Service Technician - Missouri

Maintain and support digital cinema, projection, audio, and digital signage systems for Strong Technical Services. Deliver customer support, installations, repairs, and field testing across the St. Louis market.

विवरण

  • Support customers with digital cinema equipment and related technical services
  • Carry out preventive maintenance on cinema projection, digital signage, sound, server, and power supply systems
  • Provide on-demand customer service by assessing needs and implementing support plans
  • Use ohmmeters, voltmeters, ammeters, color meters, resistance bridges, oscilloscopes, and automated or computerized equipment to test electronic assemblies, components, and parts
  • Inspect equipment and assemblies for faults, replacing defective components as needed
  • Repair equipment and conduct testing in the field
  • Diagnose and resolve firmware and software problems
  • Lead investigations into customer complaints involving product quality, tolerances, specifications, and delivered condition
  • Document and assess production quality data, then report complaint and claim progress to relevant personnel and sales teams
  • Install electronic and digital equipment and verify installation performance
  • Log daily work in Field Point, including task details, expenses, hours, labor, and travel
  • Take ownership of assigned responsibilities and complete additional duties as required

आवश्यकताएँ

  • Associate degree or equivalent two-year college, technical education, or comparable combination of education and experience
  • Background in electronics supporting the professional audiovisual market
  • Understanding of computer and networking concepts and architecture
  • Experience with digital cinema equipment is preferred
  • Strong attention to detail
  • Proficiency with Microsoft Office
  • Excellent customer service skills
  • Valid state-issued driver's license
  • Ability to stand, sit, squat, and bend for extended periods
  • Strong verbal and written communication skills
  • Comfort working in a high-stress, fast-paced setting with changing priorities
  • Excellent time management, organizational, and analytical abilities
  • Self-directed approach to identifying and resolving issues
  • Ability to work effectively with a broad range of personnel across the organization
  • Willingness to travel both in and out of the market up to 70–80% of the time
  • Availability to work weekends, holidays, and on-call shifts

लाभ

  • Competitive pay and benefits
  • An energetic workplace that encourages creativity and results
  • Collaborative and flexible work environment
  • Strong partnerships and ongoing opportunities to work with industry leaders and experts
  • Access to and investment in current technologies
  • 401(k) plan with employer matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid disability insurance
  • Flexible spending account
  • Health savings account with up to $1,250 per year in employer contributions
  • Accident plan
  • Hospital indemnity plan
  • Critical illness plan
  • Company-paid and voluntary life insurance

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