Actionstep
Actionstep
51 – 200 कर्मचारी
SaaSकानूनी
Actionstep मध्यम आकार की कानून फर्मों के लिए अनुकूलनीय कानूनी प्रैक्टिस प्रबंधन सॉफ़्टवेयर विकसित करता है। इसका SaaS प्लेटफ़ॉर्म दस्तावेज़ स्वचालन, क्लाइंट इनटेक, वर्कफ़्लो प्रबंधन, कानूनी लेखांकन, समय दर्ज करना, फाइलिंग और संचालन संबंधी निगरानी को एक साथ लाता है। इससे फर्मों को लाभप्रदता और विकास का प्रबंधन करते हुए दैनिक कार्यों में समन्वय करने में सहायता मिलती है। AI सुविधाएँ नियमित कानूनी और प्रशासनिक प्रक्रियाओं में सहयोग करती हैं, जबकि Microsoft Office 365 का एकीकरण मौजूदा वर्कफ़्लो में उत्पादकता बढ़ाता है। Actionstep दिवालियापन, पारिवारिक कानून और मुकदमेबाज़ी जैसे क्षेत्रों में काम करने वाली प्रैक्टिसों को सेवाएँ प्रदान करता है, जिनके उपकरण दक्षता, क्लाइंट सेवा और डेटा सुरक्षा को बेहतर बनाने के लिए बनाए गए हैं।

Product Content Specialist at Actionstep (Colorado Remote)

Create clear, practical product content for Actionstep’s legal accounting software. Turn complex workflows into knowledge-base articles, in-app messaging, and guidance that helps users work confidently.

विवरण

  • Build and maintain thorough knowledge of Actionstep’s Legal Accounting product and services
  • Turn complex product details into clear, polished, engaging content
  • Create accessible articles tailored to users’ needs
  • Maintain and support in-app product communications
  • Work with Product, Support, Customer, Development, and UX teams to document software workflows accurately and concisely
  • Coordinate writing projects with fellow writers and Support colleagues
  • Run recurring meetings with product managers, report progress, and maintain accountability
  • Work to a defined release calendar while meeting demanding deadlines
  • Contribute to help center strategy, content-management discussions, and future planning
  • Apply internal and Microsoft style guidelines, suggesting refinements where useful
  • Develop a comprehensive, well-organized, user-friendly knowledge base for the legal accounting product

आवश्यकताएँ

  • Bachelor’s degree in technical communication, technical writing, English, or a related discipline
  • Three to four years of experience writing technical or software content
  • Strong communication skills that support effective, positive collaboration
  • Ability to understand complex technical concepts, especially accounting principles, and explain them clearly through text and screenshots
  • Excellent verbal, written, analytical, and organizational abilities
  • Able to work independently and stay motivated while contributing effectively to a team
  • High emotional intelligence and ease in building connections with others
  • Positive, self-directed, well-organized, and committed to completing work
  • Comfort using Zendesk, Microsoft Office, Pendo, Notion, Asana, and HTML to create, manage, and publish content
  • Familiarity with SaaS, agile development, and AIDLC
  • Experience producing online help, knowledge-base content, and software release notes
  • Experience with accounting, billing, or financial software is a significant advantage
  • Preferred: master’s degree in technical communication, technical writing, or English
  • Preferred: five to six or more years of technical writing experience
  • Preferred: proficiency with Zendesk, Microsoft Office, Pendo, CSS, and HTML
  • Preferred: experience in the law firm management and accounting sector
  • Willingness to give and receive constructive feedback
  • Strong time-management skills

लाभ

  • Medical, dental, and vision coverage options
  • 401(k) with company matching
  • Flexible working arrangements and paid time off
  • Birthday leave
  • Regular team-building events
  • Extensive training and professional development opportunities

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