Actionstep
Actionstep
51 – 200 Қызметкерлер
SaaSҚұқық
Actionstep орта көлемді заң фирмаларына арналған бейімделетін заң практикасын басқару бағдарламалық жасақтамасын әзірлейді. Оның SaaS платформасы құжаттарды автоматтандыруды, клиенттерді қабылдауды, жұмыс процестерін басқаруды, заңгерлік есепті, уақытты тіркеуді, құжат тапсыруды және операциялық бақылауды біріктіріп, фирмаларға күнделікті жұмысты үйлестіруге, табыстылығы мен өсуін басқаруға көмектеседі. Жасанды интеллект мүмкіндіктері күнделікті заңгерлік және әкімшілік процестерді қолдайды, ал Microsoft Office 365 интеграциясы қолданыстағы жұмыс процестеріндегі өнімділікті арттырады. Actionstep банкроттық, отбасы құқығы және сот процестері құқығы сияқты салаларда жұмыс істейтін практикаларға қызмет көрсетіп, тиімділікті, клиенттерге қызмет көрсетуді және деректерді қорғауды жақсартуға арналған құралдар ұсынады.

Product Content Specialist at Actionstep (Colorado Remote)

Create clear, practical product content for Actionstep’s legal accounting software. Turn complex workflows into knowledge-base articles, in-app messaging, and guidance that helps users work confidently.

Сипаттама

  • Build and maintain thorough knowledge of Actionstep’s Legal Accounting product and services
  • Turn complex product details into clear, polished, engaging content
  • Create accessible articles tailored to users’ needs
  • Maintain and support in-app product communications
  • Work with Product, Support, Customer, Development, and UX teams to document software workflows accurately and concisely
  • Coordinate writing projects with fellow writers and Support colleagues
  • Run recurring meetings with product managers, report progress, and maintain accountability
  • Work to a defined release calendar while meeting demanding deadlines
  • Contribute to help center strategy, content-management discussions, and future planning
  • Apply internal and Microsoft style guidelines, suggesting refinements where useful
  • Develop a comprehensive, well-organized, user-friendly knowledge base for the legal accounting product

Талаптар

  • Bachelor’s degree in technical communication, technical writing, English, or a related discipline
  • Three to four years of experience writing technical or software content
  • Strong communication skills that support effective, positive collaboration
  • Ability to understand complex technical concepts, especially accounting principles, and explain them clearly through text and screenshots
  • Excellent verbal, written, analytical, and organizational abilities
  • Able to work independently and stay motivated while contributing effectively to a team
  • High emotional intelligence and ease in building connections with others
  • Positive, self-directed, well-organized, and committed to completing work
  • Comfort using Zendesk, Microsoft Office, Pendo, Notion, Asana, and HTML to create, manage, and publish content
  • Familiarity with SaaS, agile development, and AIDLC
  • Experience producing online help, knowledge-base content, and software release notes
  • Experience with accounting, billing, or financial software is a significant advantage
  • Preferred: master’s degree in technical communication, technical writing, or English
  • Preferred: five to six or more years of technical writing experience
  • Preferred: proficiency with Zendesk, Microsoft Office, Pendo, CSS, and HTML
  • Preferred: experience in the law firm management and accounting sector
  • Willingness to give and receive constructive feedback
  • Strong time-management skills

Артықшылықтар

  • Medical, dental, and vision coverage options
  • 401(k) with company matching
  • Flexible working arrangements and paid time off
  • Birthday leave
  • Regular team-building events
  • Extensive training and professional development opportunities

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