Administrative Assistant, Returns and Cancellations
Dexco
Manage returns, cancellations, and tax invoices at Dexco, a Brazilian building materials manufacturer. Work with Salesforce, Cervello, and Sales, Logistics, and Finance teams.
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PNC एक विविधीकृत वित्तीय सेवा कंपनी और अमेरिका का एक प्रमुख बैंक है, जो बैंकिंग और वित्तीय सेवाओं के माध्यम से उपभोक्ताओं और व्यवसायों को सेवाएँ प्रदान करता है। इसके करियर संबंधी विवरणों में एक बड़े संगठन में उपलब्ध अवसरों, समावेशी कार्यस्थल, छात्र कार्यक्रमों और व्यवस्थित भर्ती प्रक्रिया पर प्रकाश डाला गया है। PNC की कंपनी संबंधी जानकारी में रोजगार नीतियाँ और समान रोजगार अवसर संबंधी घोषणाएँ भी शामिल हैं, जो संभावित आवेदकों के लिए प्रासंगिक हैं।
PNC Senior Operations Work Lead - Cleveland, OH (Hybrid)
Lead complex banking operations, transaction workflows, training, and escalations for PNC in a Cleveland hybrid role. Drive process improvements, risk controls, and procedure updates.
विवरण
- Manage operations workflows while supporting the team with complex transactions and processes
- Coordinate workflow activity, monitor issues, and resolve escalated matters
- Process and reconcile moderate- to high-risk and high-value transactions in line with established policies and procedures
- Collaborate with internal partners to identify, resolve, and advise on escalations
- Work with external customers and third parties to complete transactions and address escalated concerns
- Coach team members and deliver relevant training
- Facilitate team huddles, meetings, and continuous improvement discussions
- Contribute to team member performance evaluations and development planning
- Advise internal and external customers on operational matters
- Assess processes and lead improvement initiatives through implementation
- Maintain and revise standard operating procedures
- Support projects and act as a subject matter expert
- Check transactions and documents for completeness, accuracy, service-level compliance, and regulatory adherence
- Contribute to activities designed to mitigate operational risk
- Validate that procedures are complete and accurate
आवश्यकताएँ
- Bachelor's degree
- Typically fewer than one year of professional experience or successful completion of a formal development program
- A comparable combination of education, role-specific certifications, and experience, including military service, may substitute for a degree
- Role-appropriate knowledge, skills, and capabilities
- Residence in Cleveland or the surrounding Cleveland area
- Ability to report to the Cleveland office at least once per week
- Availability for mandatory weekly in-person meetings in Cleveland
- If approved for remote work, access to a quiet, secure, confidential home workspace
- PNC does not provide employment visa sponsorship or STEM OPT
- No certifications or licenses are required
लाभ
- Medical and prescription drug coverage featuring a Health Savings Account option
- Dental and vision coverage options
- Life insurance for employees and eligible spouses or children
- Short- and long-term disability coverage
- 401(k) plan with a PNC match
- Pension plan
- Employee stock purchase plan
- Dependent care reimbursement account
- Backup child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, with select programs fully covered
- Wellness program with financial incentives
- Maternity and parental leave
- Up to 11 paid holidays annually
- Nine occasional absence days annually
- 15 to 25 vacation days per year, depending on career level
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