TDCX
TDCX
TDCX ग्राहक अनुभव समाधान प्रदान करता है, जो व्यवसायों को कई माध्यमों के जरिए अपने ग्राहकों से संवाद करने और उन्हें सहायता देने में मदद करते हैं। इसकी सेवाओं में सुरक्षित और निजता-सचेत संदेश-व्यवस्था पर जोर दिया जाता है, साथ ही समुदाय की भागीदारी और समूह वार्तालापों की सुविधा भी मिलती है, जिससे संवाद व्यवस्थित और सुलभ बने रहते हैं। कंपनी की प्रोफ़ाइल ग्राहक अनुभव, संचार सेवाओं और संबंधित व्यावसायिक सहायता संचालन में अवसर तलाशने वाले पेशेवरों के लिए उपयोगी हो सकती है।

Inside Sales Specialist - TDCX Singapore

Manage inbound sales opportunities, guide customers toward suitable products, and support order placement for TDCX in Singapore. Meet sales, quality, productivity, and service targets while addressing customer issues and maintaining current product knowledge.

विवरण

  • Convert incoming sales opportunities by explaining product benefits and meeting short-term sales objectives and quotas.
  • Help customers place orders while providing product information and recommendations aligned with their needs.
  • Confirm that proposed products, services, and solutions address customer requirements.
  • Deliver high-quality service while achieving Sales, Quality, and Productivity metrics.
  • Meet or surpass daily and monthly performance targets.
  • Identify, record, and escalate customer issues or emerging trends through the appropriate communication channels.
  • Keep product knowledge current through training workshops and regular review of product materials.
  • Complete additional duties assigned by management within the employment scope and contribute to ongoing improvements in TDCX's Quality Management System.

आवश्यकताएँ

  • A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field.
  • Around two years of experience in a related role is preferred, though fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to work in a fast-paced setting while managing multiple tasks.
  • Confidence using computers and multiple systems, with the flexibility to learn new tools.
  • Excellent spoken and written English, plus proficiency in the language used by the supported market.

लाभ

  • Attractive remuneration package with additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workplace facilities.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities for career growth.
  • Positive workplace culture focused on supporting employees' futures.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Expert coaching and mentoring.
  • Opportunity to join a global company recognized with hundreds of industry awards.

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