Salú

51 – 200 कर्मचारी

Salú is a Brazilian healthcare and HR technology company that helps employers manage occupational health and safety through a digital platform paired with specialist services. Its tools coordinate occupational health exams (ASOs), clinic networks, appointment scheduling, compliance records and reporting dashboards, while its support teams assist HR and workplace safety staff. Salú focuses on helping employers organize preventive health programs at scale.

कंपनी की नौकरियाँ

Customer Success Analyst

Customer Success Analyst at Salú, a technology partner for occupational health and safety services. Manage customer relationships, performance indicators, engagement, and commercial opportunities.

5 दिन पहले

ब्राज़ील हाइब्रिड पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: पुर्तगाली ग्राहक सफलता ग्राहक सफलता प्रबंधक

विवरण

Track platform usage and effectiveness, identifying customer needs and opportunities to improve operational processes.
Create and implement tailored strategies to increase customer adoption and engagement with the platform.
Build trusted customer relationships as the main point of contact, resolving issues and providing support.
Spot opportunities to expand contracts through upselling and cross-selling, in partnership with the sales team.
Coordinate communication between customers and internal teams to resolve challenges quickly and effectively.
Review customer health metrics, recommend improvements, and identify ways to strengthen results.

आवश्यकताएँ

Bachelor’s degree, in progress or completed.
Education or experience in Occupational Health and Safety.
Occupational Safety Technician certification is a plus.
Strong written and spoken communication skills.
Knowledge of SOC.
Well organized, detail-oriented, and customer-focused.
Familiarity with CRM tools is a plus.
Customer service or related experience is a plus.

लाभ

Transportation allowance
Meal allowance
Health insurance
TotalPass
Birthday leave

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