Orisha
Orisha
1,001 – 5,000 कर्मचारी
B2BSaaSउद्यम
Orisha एक यूरोपीय SaaS प्रकाशक है, जो पेशेवर संगठनों के रोज़मर्रा के संचालन के लिए व्यावसायिक सॉफ़्टवेयर बनाता है। इसके उद्योग-केंद्रित समाधान खुदरा, रियल एस्टेट, स्वास्थ्य सेवा, निर्माण और कृषि-खाद्य क्षेत्रों में ग्राहकों की सेवा करते हैं तथा विशिष्ट उत्पादों को एंटरप्राइज़-स्तरीय क्षमताओं के साथ जोड़ते हैं। 2003 में स्थापित यह कंपनी कई वर्टिकल व्यावसायिक इकाइयों और क्षेत्रीय ब्रांडों के माध्यम से काम करती है और 100 से अधिक देशों में 50,000 से ज़्यादा ग्राहकों का समर्थन करती है। पेरिस में मुख्यालय और यूरोप तथा अन्य वैश्विक बाज़ारों में स्थित टीमों के साथ, Orisha B2B सॉफ़्टवेयर और आवश्यक व्यावसायिक प्रक्रियाओं के पीछे उपयोग होने वाली तकनीक पर काम करने वाले पेशेवरों के लिए व्यापक कार्यपरिवेश प्रदान करती है।

Collections Officer – Tunis (Hybrid)

Manage customer receivables, disputes, repayment plans, and collections for Orisha in Tunis. Support financial follow-up for a European software publisher.

विवरण

  • Oversee a daily portfolio of customer accounts.
  • Conduct focused collection follow-up by telephone, email, and post through Hoopiz.
  • Investigate payment delays and negotiate appropriate repayment arrangements.
  • Identify, assess, and document account-blocking issues in Hoopiz.
  • Work with Sales, Order Administration, and Accounting to resolve customer disputes.
  • Contribute to dispute review committees and provide updates on progress, risks, and recoveries.
  • Draft formal payment-default notices and assemble cases for external collection agencies.
  • Partner with Accounting on provisions for doubtful receivables.
  • Communicate professionally with customers and keep complete records of all interactions.

आवश्यकताएँ

  • Demonstrated experience in customer collections or credit management, in either B2B or B2C environments.
  • Strong telephone and written communication skills for collection activities.
  • Solid understanding of payment-plan negotiation techniques.
  • Experience with specialist collections software, preferably Hoopiz.
  • Ability to manage disputes with both diplomacy and resolve.
  • Organized, structured, and methodical approach to work.
  • Excellent interpersonal communication skills.
  • Collaborative team-oriented mindset.
  • Motivation to learn and contribute within an engaged team.

लाभ

  • Training on Gemini to support creativity and productivity.
  • Permanent open-ended employment contract.

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