Orisha
Orisha
1 001 – 5 000 Қызметкерлер
B2BSaaSКәсіпорын
Orisha — кәсіби ұйымдардың күнделікті операцияларын басқаруға арналған бизнес бағдарламалық жасақтаманы әзірлейтін еуропалық SaaS компаниясы. Оның салалық шешімдері бөлшек сауда, жылжымайтын мүлік, денсаулық сақтау, құрылыс және агроазық-түлік секторларындағы клиенттерге қызмет көрсетіп, мамандандырылған өнімдерді корпоративтік деңгейдегі мүмкіндіктермен ұштастырады. 2003 жылы құрылған компания бірнеше салалық бизнес-бөлімше мен өңірлік бренд арқылы жұмыс істейді және 100-ден астам елдегі 50 000-нан астам клиентке қолдау көрсетеді. Штаб-пәтері Парижде орналасқан, ал командалары Еуропа мен әлемнің басқа нарықтарында жұмыс істейтін Orisha B2B бағдарламалық жасақтамасы және маңызды бизнес процестерінің негізінде қолданылатын технологиялармен айналысатын мамандарға кең мүмкіндіктер ұсынады.

Collections Officer – Tunis (Hybrid)

Manage customer receivables, disputes, repayment plans, and collections for Orisha in Tunis. Support financial follow-up for a European software publisher.

Сипаттама

  • Oversee a daily portfolio of customer accounts.
  • Conduct focused collection follow-up by telephone, email, and post through Hoopiz.
  • Investigate payment delays and negotiate appropriate repayment arrangements.
  • Identify, assess, and document account-blocking issues in Hoopiz.
  • Work with Sales, Order Administration, and Accounting to resolve customer disputes.
  • Contribute to dispute review committees and provide updates on progress, risks, and recoveries.
  • Draft formal payment-default notices and assemble cases for external collection agencies.
  • Partner with Accounting on provisions for doubtful receivables.
  • Communicate professionally with customers and keep complete records of all interactions.

Талаптар

  • Demonstrated experience in customer collections or credit management, in either B2B or B2C environments.
  • Strong telephone and written communication skills for collection activities.
  • Solid understanding of payment-plan negotiation techniques.
  • Experience with specialist collections software, preferably Hoopiz.
  • Ability to manage disputes with both diplomacy and resolve.
  • Organized, structured, and methodical approach to work.
  • Excellent interpersonal communication skills.
  • Collaborative team-oriented mindset.
  • Motivation to learn and contribute within an engaged team.

Артықшылықтар

  • Training on Gemini to support creativity and productivity.
  • Permanent open-ended employment contract.

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