Orisha
Orisha
1 001 – 5 000 Xodimlar
B2BKorxonaSaaS
Orisha professional tashkilotlarning kundalik faoliyati uchun biznes dasturiy ta’minotini yaratuvchi Yevropa SaaS nashriyotchisidir. Uning sohaga yo‘naltirilgan yechimlari chakana savdo, ko‘chmas mulk, sog‘liqni saqlash, qurilish va agrooziq-ovqat sohalaridagi mijozlarga xizmat ko‘rsatib, ixtisoslashgan mahsulotlarni korporativ darajadagi imkoniyatlar bilan birlashtiradi. 2003-yilda tashkil etilgan kompaniya bir nechta vertikal biznes bo‘linmalari va mintaqaviy brendlar orqali faoliyat yuritib, 100 dan ortiq mamlakatdagi 50 000 dan ziyod mijozni qo‘llab-quvvatlaydi. Bosh qarorgohi Parijda joylashgan, jamoalari esa Yevropa va dunyoning boshqa bozorlarida faoliyat yuritadigan Orisha B2B dasturiy ta’minoti hamda muhim biznes jarayonlarida foydalaniladigan texnologiyalar ustida ishlaydigan mutaxassislar uchun keng imkoniyatlar yaratadi.

Collections Officer – Tunis (Hybrid)

Manage customer receivables, disputes, repayment plans, and collections for Orisha in Tunis. Support financial follow-up for a European software publisher.

Tavsif

  • Oversee a daily portfolio of customer accounts.
  • Conduct focused collection follow-up by telephone, email, and post through Hoopiz.
  • Investigate payment delays and negotiate appropriate repayment arrangements.
  • Identify, assess, and document account-blocking issues in Hoopiz.
  • Work with Sales, Order Administration, and Accounting to resolve customer disputes.
  • Contribute to dispute review committees and provide updates on progress, risks, and recoveries.
  • Draft formal payment-default notices and assemble cases for external collection agencies.
  • Partner with Accounting on provisions for doubtful receivables.
  • Communicate professionally with customers and keep complete records of all interactions.

Talablar

  • Demonstrated experience in customer collections or credit management, in either B2B or B2C environments.
  • Strong telephone and written communication skills for collection activities.
  • Solid understanding of payment-plan negotiation techniques.
  • Experience with specialist collections software, preferably Hoopiz.
  • Ability to manage disputes with both diplomacy and resolve.
  • Organized, structured, and methodical approach to work.
  • Excellent interpersonal communication skills.
  • Collaborative team-oriented mindset.
  • Motivation to learn and contribute within an engaged team.

Imtiyozlar

  • Training on Gemini to support creativity and productivity.
  • Permanent open-ended employment contract.

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