Siigo Lotin Amerikasidagi kichik va o‘rta bizneslar hamda buxgalteriya mutaxassislari uchun bulutga asoslangan buxgalteriya va biznesni boshqarish dasturlarini taqdim etadi. Uning obuna platformasi elektron hisob-fakturalar, ish haqi hisob-kitobi, jumladan restoranlar uchun POS yechimlari, savdo nuqtasi vositalari, zaxiralarni boshqarish, buxgalteriya hisobi va moliyaviy hisobotlarni birlashtiradi. Siigo, shuningdek, mobil ilovalar, Microsoft Azure orqali bulutli saqlash, Mercado Pago kabi to‘lov kanallari integratsiyasi hamda hisob-kitob, undirish va soliq hisobotlarini avtomatlashtirish yechimlarini taklif etadi. Kompaniya vositalari DIAN talablariga mos elektron hisob-fakturalarni o‘z ichiga oladi va o‘sib borayotgan bizneslar hamda ularni qo‘llab-quvvatlaydigan jamoalarning kundalik ma’muriy va moliyaviy ishlarini boshqarishni osonlashtirish uchun ishlab chiqilgan.
Retention and Collections Specialist — Siigo, Colombia Remote
Manage customer renewals, retention, and collections for Siigo’s cloud-based accounting and business software serving Colombian small and midsize businesses. Recover outstanding balances, investigate non-renewals, and document customer interactions across multiple channels.
Tavsif
- Renew assigned customers through the designated workflows, ensuring proper handling, classification, and follow-up
- Handle customer calls across multiple channels to understand non-renewal reasons and recover outstanding balances
- Contact customers who have not renewed their invoices, identify the cause, and secure payment
- Document every customer interaction accurately
- Manage customer retention, collections, and renewals for Siigo, a cloud-based administrative and accounting software company serving small and midsize businesses
Talablar
- Completed technologist-level qualification
- At least one year of experience in account collections, negotiation, customer service, customer loyalty, retention, and sales
- Proficiency with office productivity tools
- Availability to work the required schedule
- Reliable high-speed internet connection
- University or technical program studies
- One year of professional experience
Imtiyozlar
- Remote work
- A team committed to meaningful learning and growth
- A workplace where innovation and collaboration are part of daily work
- Benefits designed to make a meaningful difference
- Benefits, wellness, and work-life balance plan
- Support for continued learning and personal and professional development
- Inclusive and diverse work environment
- Permanent employment contract