Siigo
Siigo
1 001 – 5 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг
Siigo Латын Америкасындағы шағын және орта бизнеске, сондай-ақ бухгалтерлік есеп мамандарына бұлтқа негізделген бухгалтерлік есеп және бизнесті басқару бағдарламалық жасақтамасын ұсынады. Оның жазылымдық платформасы электрондық шот-фактура жасауды, жалақыны есептеуді, соның ішінде мейрамханаларға арналған POS жүйелерін қамтитын сату нүктесі құралдарын, қорларды басқаруды, бухгалтерлік есепті және қаржылық есептілікті біріктіреді. Siigo сонымен қатар мобильді қосымшаларды, Microsoft Azure арқылы бұлттық сақтау қызметін, Mercado Pago сияқты төлем арналарының интеграцияларын және шот ұсыну, төлемдерді жинау мен салық есептілігін автоматтандыру шешімдерін ұсынады. Компанияның құралдары DIAN талаптарына сәйкес электрондық шот-фактура жасауды қамтиды және өсіп келе жатқан кәсіпорындар мен оларға қолдау көрсететін командалардың күнделікті әкімшілік және қаржылық жұмыстарын басқаруды жеңілдетуге арналған.

Retention and Collections Specialist — Siigo, Colombia Remote

Manage customer renewals, retention, and collections for Siigo’s cloud-based accounting and business software serving Colombian small and midsize businesses. Recover outstanding balances, investigate non-renewals, and document customer interactions across multiple channels.

Сипаттама

  • Renew assigned customers through the designated workflows, ensuring proper handling, classification, and follow-up
  • Handle customer calls across multiple channels to understand non-renewal reasons and recover outstanding balances
  • Contact customers who have not renewed their invoices, identify the cause, and secure payment
  • Document every customer interaction accurately
  • Manage customer retention, collections, and renewals for Siigo, a cloud-based administrative and accounting software company serving small and midsize businesses

Талаптар

  • Completed technologist-level qualification
  • At least one year of experience in account collections, negotiation, customer service, customer loyalty, retention, and sales
  • Proficiency with office productivity tools
  • Availability to work the required schedule
  • Reliable high-speed internet connection
  • University or technical program studies
  • One year of professional experience

Артықшылықтар

  • Remote work
  • A team committed to meaningful learning and growth
  • A workplace where innovation and collaboration are part of daily work
  • Benefits designed to make a meaningful difference
  • Benefits, wellness, and work-life balance plan
  • Support for continued learning and personal and professional development
  • Inclusive and diverse work environment
  • Permanent employment contract

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