Intellect tashkilotlar va ularning xodimlari uchun ish joyidagi ruhiy salomatlikni qo‘llab-quvvatlash xizmatlarini ishlab chiqadigan sog‘liqni saqlash va farovonlik sohasidagi SaaS kompaniyasidir. Tadqiqotlarga asoslangan platforma mustaqil foydalaniladigan farovonlik dasturlarini litsenziyaga ega psixologlar, xulq-atvor salomatligi bo‘yicha murabbiylar va inqiroz holatlaridagi yordam bilan birlashtirib, odamlarga yanada qulay va shaxsiylashtirilgan ruhiy salomatlik yo‘li orqali kerakli yordamni topishga ko‘maklashadi. Intellect, shuningdek, HR jamoalariga xodimlar farovonligini qo‘llab-quvvatlash hamda xavotir, unumdorlik va jamoa dinamikasi kabi muammolarni hal etish uchun vositalar taqdim etadi. Xizmat xalqaro miqyosda foydalanish uchun ishlab chiqilgan bo‘lib, bir nechta til va mamlakatlarda yordam ko‘rsatadi.
Bilingual French-English Crisis Helpline Responder (Gabon, Remote)
Provide remote French-English crisis counseling and de-escalation support across Gabon, Cameroon, and Congo. Assess risk, create safety plans, and coordinate emergency services or referrals when needed.
Tavsif
- Respond to crisis hotline calls with empathy and professionalism
- Deliver evidence-based crisis counseling and de-escalation support
- Assess risk and coordinate emergency services or referrals when necessary
- Keep call records accurate, confidential, and up to date
- Create individualized crisis management and safety plans
- Support clear, effective handovers between shifts
- Devote each shift exclusively to Intellect crisis support services
Talablar
- Master’s degree in Counselling, Counselling Psychology, or Clinical Psychology
- One to three years of paid or volunteer helpline experience
- Demonstrated ability to manage high-risk situations
- Emotional resilience and sound decision-making under pressure
- Fluency in French and English
- Background in mental health or emergency services preferred
- Crisis Intervention or Suicide Prevention training preferred
Imtiyozlar
- Flexible scheduling