University of Toronto Entrepreneurship Toronto universitetining talabalar va professor-o‘qituvchilar hamjamiyatida tadbirkorlik hamda innovatsiyalarni rivojlantirishga bag‘ishlangan bo‘limidir. Tadbirkorlik dasturlari, amaliy resurslar va tadqiqotga yo‘naltirilgan ko‘mak orqali u ishtirokchilarga g‘oyalarni o‘rganish, yangi loyihalarni rivojlantirish va kengroq startap ekotizimi bilan aloqa o‘rnatishda yordam beradi. Uning faoliyati ta’lim, tadbirkorlik va ijtimoiy ta’sir kesishgan nuqtada olib boriladi; hamkorlikni rag‘batlantirib, tadqiqotlar va yangi konsepsiyalarni mazmunli tashabbuslarga aylantirish uchun zarur salohiyatni shakllantiradi.
ATS Business Analyst and Exam Officer - Toronto Onsite
Support accommodated examinations at the University of Toronto by improving testing systems, coordinating adaptive technology, and delivering student accommodations.
Kanada84 564 $ – 108 145 $ / yil
OfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaBiznes tahlilchisiTavsif
- Provide technical, back-end, and business analysis support for Accommodated Testing Services
- Assess and document business requirements while contributing to business systems development
- Perform quality assurance reviews and maintain accurate information across digital platforms
- Research and deploy adaptive technology for accommodated examinations
- Evaluate existing systems and design technical improvements
- Deliver plans and process enhancements for exam administration
- Coordinate student accommodation requirements and arrange online or remote exam accommodations
- Address complaints and exam issues, escalating unresolved matters when appropriate
- Work with instructors, students, and campus partners to develop workable solutions
- Assist with front-line service during high-volume periods
- Prepare and revise print and digital communications
- Keep current with relevant policies, procedures, regulations, and emerging technology
- Provide orientation on work procedures and established practices
Talablar
- Bachelor’s degree or an equivalent combination of education and experience
- At least four years of relevant experience in a high-volume, detail-focused front-line service setting
- Professional experience in accommodated testing and examination services
- Experience using academic and examination platforms such as Quercus, Crowdmark, ProctorU, CIS, and ROSI
- Practical experience with adaptive technology
- Ability to independently troubleshoot technical problems and support technology requirements
- Demonstrated change-management experience
- Experience orienting colleagues or stakeholders to work procedures and practices
- Knowledge of academic accommodations, with experience supporting accommodations or accommodated tests and examinations
- Advanced Microsoft Office skills, including Word, Excel macros, PowerPoint, Outlook, and mail merges
- Strong oral and written communication skills
- Excellent customer service and interpersonal abilities, including negotiation, de-escalation, and conflict resolution
- Ability to establish and sustain constructive relationships with key stakeholders
- Ability to work independently, resolve issues within the role’s remit, and escalate matters when necessary
Imtiyozlar
- Annual salary step progression
- Term appointment running from November 2, 2026 through April 21, 2028
- Full-time schedule
- Applications are encouraged from Indigenous, Black, racialized, and 2SLGBTQ+ communities, people with disabilities, and other equity-deserving groups
- Accessibility support is available during the application and hiring process
- Optional confidential Diversity Survey