Twilio
Twilio
5001 – 10.000 Zaposleni
Sponzor vizuma H1BAPIB2B
Twilio zagotavlja oblačno komunikacijsko infrastrukturo, ki razvijalcem in podjetjem pomaga v njihove aplikacije neposredno vgraditi funkcije za sodelovanje s strankami. Njegovi API-ji podpirajo glasovno komunikacijo, besedilna sporočila, klepet, video in e-pošto, zato imajo organizacije prek programske opreme dostop do več komunikacijskih kanalov namesto ločenih sistemov. Podjetje je bilo ustanovljeno leta 2008, deluje v sektorjih API-jev in B2B-tehnologij ter je globalno prisotno z okoli 5.001–10.000 zaposlenimi. Profil podjetja je relevanten za kandidate, ki jih zanimajo razvijalske platforme, komunikacijske tehnologije in poslovna programska oprema.

Developer Success Engineer

Help developers integrate Stytch products at Twilio by debugging code, building features, and sharing customer feedback with product teams.

Opis

  • Work with developers as they learn how Stytch works
  • Guide customers through implementation design and answer their questions
  • Represent customer perspectives within Stytch
  • Share customer insights with Product, Design, and Engineering
  • Code improvements and new features for Stytch and Twilio products
  • Build features and fix bugs across Stytch and Twilio products
  • Provide customers with technical guidance
  • Improve documentation and processes for internal and external teams
  • Travel occasionally for project or team meetings in person

Zahteve

  • Show a strong interest in understanding customers’ needs and concerns
  • Bring curiosity, persistence, and determination to troubleshoot complex technical issues and find root causes
  • Have at least two years of coding experience building, debugging, or automating in support, solutions, or software engineering
  • Have practical programming experience in a major language
  • Be able to debug customer integrations, SDKs, and open-source libraries
  • Be able to deliver small, well-tested changes in an existing codebase
  • Understand modern web services and APIs
  • Communicate clearly and credibly with people at all levels
  • Be based in the East Coast time zone
  • Customer-facing technical work, experience with SAML or OAuth, MFA, or IdPs, and work on a dedicated software development or product team are preferred

Ugodnosti

  • Competitive compensation
  • Generous time off
  • Substantial parental and wellness leave
  • Health insurance
  • 401(k) retirement plan
  • Paid sick leave
  • Paid personal leave
  • Paid parental leave
  • Possible eligibility for Twilio’s equity plan
  • Possible eligibility for a corporate bonus plan
  • Support for employee volunteering and charitable donations

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