Twilio
Twilio
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकAPIB2B
Twilio क्लाउड संचार अवसंरचना प्रदान करता है, जो डेवलपर्स और व्यवसायों को अपने एप्लिकेशन में सीधे ग्राहक जुड़ाव की सुविधाएँ बनाने में मदद करती है। इसके API वॉइस, टेक्स्ट मैसेजिंग, चैट, वीडियो और ईमेल का समर्थन करते हैं, जिससे संगठनों को अलग-अलग प्रणालियों के बजाय सॉफ़्टवेयर के माध्यम से कई संचार चैनलों तक पहुँच मिलती है। 2008 में स्थापित Twilio, API और B2B प्रौद्योगिकी क्षेत्रों में काम करता है और लगभग 5,001–10,000 कर्मचारियों के साथ वैश्विक स्तर पर मौजूद है। कंपनी का करियर प्रोफ़ाइल डेवलपर प्लेटफ़ॉर्म, संचार प्रौद्योगिकी और एंटरप्राइज़ सॉफ़्टवेयर में रुचि रखने वाले उम्मीदवारों के लिए प्रासंगिक है।

Developer Success Engineer

Help developers integrate Stytch products at Twilio by debugging code, building features, and sharing customer feedback with product teams.

विवरण

  • Work with developers as they learn how Stytch works
  • Guide customers through implementation design and answer their questions
  • Represent customer perspectives within Stytch
  • Share customer insights with Product, Design, and Engineering
  • Code improvements and new features for Stytch and Twilio products
  • Build features and fix bugs across Stytch and Twilio products
  • Provide customers with technical guidance
  • Improve documentation and processes for internal and external teams
  • Travel occasionally for project or team meetings in person

आवश्यकताएँ

  • Show a strong interest in understanding customers’ needs and concerns
  • Bring curiosity, persistence, and determination to troubleshoot complex technical issues and find root causes
  • Have at least two years of coding experience building, debugging, or automating in support, solutions, or software engineering
  • Have practical programming experience in a major language
  • Be able to debug customer integrations, SDKs, and open-source libraries
  • Be able to deliver small, well-tested changes in an existing codebase
  • Understand modern web services and APIs
  • Communicate clearly and credibly with people at all levels
  • Be based in the East Coast time zone
  • Customer-facing technical work, experience with SAML or OAuth, MFA, or IdPs, and work on a dedicated software development or product team are preferred

लाभ

  • Competitive compensation
  • Generous time off
  • Substantial parental and wellness leave
  • Health insurance
  • 401(k) retirement plan
  • Paid sick leave
  • Paid personal leave
  • Paid parental leave
  • Possible eligibility for Twilio’s equity plan
  • Possible eligibility for a corporate bonus plan
  • Support for employee volunteering and charitable donations

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