Cloud and Systems Integration Developer
Maxon
Build Azure infrastructure and enterprise integrations supporting Maxon’s creative software operations. Automate deployments, identity workflows, and system connections across the organization.
Open
Twilio provides cloud communications infrastructure that helps developers and businesses build customer engagement features directly into their applications. Its APIs support voice, text messaging, chat, video, and email, giving organizations access to multiple communication channels through software rather than separate systems. Founded in 2008, Twilio operates in the API and B2B technology sectors and has a global presence with a workforce of approximately 5,001–10,000 employees. The company’s careers profile is relevant to candidates interested in developer platforms, communications technology, and enterprise software.
Developer Success Engineer
Help developers integrate Stytch products at Twilio by debugging code, building features, and sharing customer feedback with product teams.
Description
- Work with developers as they learn how Stytch works
- Guide customers through implementation design and answer their questions
- Represent customer perspectives within Stytch
- Share customer insights with Product, Design, and Engineering
- Code improvements and new features for Stytch and Twilio products
- Build features and fix bugs across Stytch and Twilio products
- Provide customers with technical guidance
- Improve documentation and processes for internal and external teams
- Travel occasionally for project or team meetings in person
Requirements
- Show a strong interest in understanding customers’ needs and concerns
- Bring curiosity, persistence, and determination to troubleshoot complex technical issues and find root causes
- Have at least two years of coding experience building, debugging, or automating in support, solutions, or software engineering
- Have practical programming experience in a major language
- Be able to debug customer integrations, SDKs, and open-source libraries
- Be able to deliver small, well-tested changes in an existing codebase
- Understand modern web services and APIs
- Communicate clearly and credibly with people at all levels
- Be based in the East Coast time zone
- Customer-facing technical work, experience with SAML or OAuth, MFA, or IdPs, and work on a dedicated software development or product team are preferred
Benefits
- Competitive compensation
- Generous time off
- Substantial parental and wellness leave
- Health insurance
- 401(k) retirement plan
- Paid sick leave
- Paid personal leave
- Paid parental leave
- Possible eligibility for Twilio’s equity plan
- Possible eligibility for a corporate bonus plan
- Support for employee volunteering and charitable donations
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