Twilio
Twilio
5.001 – 10.000 Angajați
Sponsor pentru viza H1BAPIB2B
Twilio oferă infrastructură de comunicații în cloud, care îi ajută pe dezvoltatori și companii să creeze funcționalități de interacțiune cu clienții direct în aplicațiile lor. API-urile sale acceptă apeluri vocale, mesaje text, chat, video și e-mail, oferind organizațiilor acces la mai multe canale de comunicare prin software, în locul unor sisteme separate. Fondată în 2008, Twilio activează în sectoarele API și tehnologie B2B și are o prezență globală, cu aproximativ 5.001–10.000 de angajați. Profilul de carieră al companiei este relevant pentru candidații interesați de platforme pentru dezvoltatori, tehnologie de comunicații și software pentru întreprinderi.

Developer Success Engineer

Help developers integrate Stytch products at Twilio by debugging code, building features, and sharing customer feedback with product teams.

Descriere

  • Work with developers as they learn how Stytch works
  • Guide customers through implementation design and answer their questions
  • Represent customer perspectives within Stytch
  • Share customer insights with Product, Design, and Engineering
  • Code improvements and new features for Stytch and Twilio products
  • Build features and fix bugs across Stytch and Twilio products
  • Provide customers with technical guidance
  • Improve documentation and processes for internal and external teams
  • Travel occasionally for project or team meetings in person

Cerințe

  • Show a strong interest in understanding customers’ needs and concerns
  • Bring curiosity, persistence, and determination to troubleshoot complex technical issues and find root causes
  • Have at least two years of coding experience building, debugging, or automating in support, solutions, or software engineering
  • Have practical programming experience in a major language
  • Be able to debug customer integrations, SDKs, and open-source libraries
  • Be able to deliver small, well-tested changes in an existing codebase
  • Understand modern web services and APIs
  • Communicate clearly and credibly with people at all levels
  • Be based in the East Coast time zone
  • Customer-facing technical work, experience with SAML or OAuth, MFA, or IdPs, and work on a dedicated software development or product team are preferred

Beneficii

  • Competitive compensation
  • Generous time off
  • Substantial parental and wellness leave
  • Health insurance
  • 401(k) retirement plan
  • Paid sick leave
  • Paid personal leave
  • Paid parental leave
  • Possible eligibility for Twilio’s equity plan
  • Possible eligibility for a corporate bonus plan
  • Support for employee volunteering and charitable donations

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