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NCR Atleos
NCR Atleos
FintechÎntreprindereServicii bancare
NCR Atleos dezvoltă tehnologii financiare de autoservire pentru bănci, instituții financiare și comercianți cu amănuntul din întreaga lume. Produsele și serviciile sale includ bancomatul ca serviciu, software pentru bancomate, operațiuni de bancomate gestionate, acces la numerar fără card și retrageri de numerar prin telefonul mobil. Prin combinarea infrastructurii pentru bancomate, a software-ului și a externalizării end-to-end, compania ajută organizațiile să extindă accesul la numerar, simplificând în același timp operațiunile și îmbunătățind experiența clienților. NCR Atleos operează o rețea globală independentă de bancomate și colaborează cu sectoarele bancar, fintech și al tehnologiei pentru întreprinderi.
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Technical Consultant V at NCR Atleos (Remote, Rhode Island)

Support NCR Atleos financial software used with ATMs and cash recyclers. Install, test, troubleshoot, and resolve software issues across customer environments.

USStatele Unite ale AmericiiRIRhode IslandRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăConsultant
TCP/IP

Descriere

  • Assess, install, unit-test, troubleshoot, and support software solutions aligned with business and operational requirements.
  • Develop periodic expertise in multi-vendor platforms, security, manageability, performance, consumer flows, transactions, maintenance operations, and message formats.
  • Anticipate internal and external customer needs while maintaining a strong commitment to customer satisfaction.
  • Analyze, install, configure, and troubleshoot software.
  • Evaluate requirements functionally and determine implementation effort within customer environments.
  • Configure foundational software in customer environments.
  • Run unit tests, track defects, and implement changes according to test plans and functional requirements.
  • Diagnose, isolate, and correct system failures caused by software code defects.
  • Define acceptance criteria and quality objectives.
  • Provide estimates, goals, standards, constraints, and dependencies for statements of work and software development plans.
  • Perform quality assurance throughout end-to-end testing processes.
  • Lead the analysis and resolution of software issues identified during testing.
  • Prepare software for distribution to customers or networks.
  • Ensure software can be installed through distribution, bare-metal installation, and local update processes.
  • Support field teams during laboratory installations, certifications, and training.
  • Lead the analysis and resolution of software issues identified during customer acceptance testing.
  • Resolve production issues escalated by Level 3 Support.
  • Create hot fixes and run integration tests before delivery to QA.

Cerințe

  • Experience in the ATM or kiosk self-service industry.
  • Bachelor’s degree or equivalent accreditation in computer science, information systems, or another technical discipline.
  • Experience leading technical projects and coordinating project resources.
  • Experience with Microsoft operating systems, specifically Windows 10 and Windows 7.
  • Experience installing and supporting hardware devices and drivers.
  • Experience installing and configuring Windows applications.
  • Experience troubleshooting network protocols and services, including TCP/IP, Internet Information Services, and remote access.
  • Understanding of client-server application architectures.
  • Experience creating and leading group presentations, hosting web seminars, and speaking publicly.
  • Availability for some shift work may be required.
  • Employment offers are contingent on passing the screening criteria applicable to the position.

Beneficii

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short- and long-term disability coverage
  • Paid vacation
  • 401(k)

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