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Samsara
Samsara
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConstrucțiiLogistică
Samsara dezvoltă tehnologie pentru operațiuni conectate, destinată organizațiilor care gestionează vehicule, echipamente, șantiere și echipe mobile. Platforma sa reunește siguranța bazată pe video, telematica vehiculelor, monitorizarea echipamentelor, aplicații pentru forța de muncă, vizibilitatea locațiilor, GPS, urmărirea activelor, instruirea privind conformitatea și alertele în timp real, astfel încât echipele să își poată coordona operațiunile și să acționeze pe baza unor date actualizate. Samsara deservește sectoare precum logistica, transporturile, construcțiile, sănătatea și administrația publică, oferind produse concepute pentru a sprijini activitatea de zi cu zi într-un mod mai sigur, mai eficient și mai sustenabil. Pentru persoanele aflate în căutarea unui loc de muncă, compania oferă oportunități de a contribui la tehnologii utilizate de organizații complexe și distribuite și de echipe operaționale.
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Locurile de muncă ale companiei

Staff Product Operations Manager, Platform

At Samsara, lead platform readiness work that supports enterprise growth, retention, and annual recurring revenue. Build data and AI tools that help Product and Engineering teams make decisions.

CACanadaUSStatele Unite ale AmericiiMAMassachusetts
126.000 $ – 202.500 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăOperațiuni de produs

Descriere

  • Identify platform readiness gaps that limit enterprise sales, expansion, and retention, and connect platform decisions to revenue.
  • Set priorities and track delivery with Billing, Org & Auth, and Security product teams, clearing blockers along the way.
  • Build and launch internal data and AI products for Product and Engineering teams.
  • Analyze product telemetry, support cases, customer feedback, feature requests, surveys, and product metadata.
  • Turn analyses into dependable, repeatable tools and workflows, supported by clear data definitions, quality checks, documentation, and feedback loops.
  • Present complex findings as actionable recommendations for R&D leaders.
  • Measure and report the revenue impact of platform investments.
  • Lead projects from scoping and data connections through launch, adoption and impact measurement, and iteration.
  • Use AI-assisted development tools, check their outputs, troubleshoot failures, and exercise sound judgment.
  • Promote and put Samsara’s cultural principles into practice across the organization.

Cerințe

  • Bring at least five years of experience in product operations, data or product analytics, business operations, consulting, technical product management, or a related field.
  • Have a record of building and launching useful products for real users, such as internal tools, applications, dashboards, automations, data products, or repeatable analytical workflows.
  • Show how your work contributed to revenue or comparable business outcomes, such as recurring revenue, retention, expansion, or cost reduction.
  • Be able to structure and analyze messy or large datasets, validate findings, and explain analytical limitations.
  • Demonstrate strong product sense and customer judgment.
  • Communicate clearly in writing and speech, including explaining technical or analytical work to nontechnical partners and executives.
  • Bring a strong sense of ownership, curiosity, attention to detail, and comfort working with ambiguity.
  • Be based in the United States or Canada.
  • Relocation assistance is not available.
  • Preferred: experience at a B2B technology company or working closely with Product and Engineering teams.
  • Preferred: experience in Product Operations, including defining and tracking roadmaps and feature requests and bringing customer perspectives into product discussions.
  • Preferred: familiarity with enterprise platform areas such as billing and monetization, identity, access and organization management, security, or compliance.

Beneficii

  • Initial restricted stock unit grant with no vesting cliff.
  • Ongoing performance-based equity refresh opportunities.
  • Performance-based bonus or variable pay.
  • Flexible, employee-led remote work model.
  • Professional development stipend.
  • Comprehensive health plans.
  • Parental leave plans.
  • Above-market total compensation.
  • Office access for employees who prefer working in person.

Locuri de muncă similare

LittleLives

Customer Success Manager, LittleLives (Hybrid, Malaysia)

LittleLives
11 – 50 Angajați
B2BEducațieSaaS
MYMalaysiaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Manage onboarding, training, product adoption, renewals, and account growth for LittleLives’ school-management SaaS customers across Southeast Asia. The role focuses mainly on Singapore accounts and includes occasional travel there for onsite sessions and meetings.

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