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BNY
BNY
Sponsor pentru viza H1BFinanțeFintechServicii bancare
BNY este o companie globală de servicii financiare axată pe administrarea, transferul și protejarea investițiilor. Cu active de peste 50 de trilioane de dolari aflate sub supravegherea sa și o istorie de 240 de ani, BNY sprijină companii, comunități și persoane fizice prin soluții de investiții și servicii financiare. Portofoliul său de clienți include peste 90% dintre companiile Fortune 100 și aproape toate primele 100 de bănci din lume, creând oportunități pentru profesioniștii din domeniul financiar, fintech, bancar și al tehnologiilor conexe.
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Senior Vice President, Client Processing Manager

Lead client processing teams and oversee account servicing, transaction processing, and escalated client issues at BNY. Develop staff, uphold service quality, and drive process improvements.

USStatele Unite ale AmericiiFLFloridaPAPennsylvania
104.000 $ – 190.000 $ / an
HibridNormă întreagăSeniorLimbă Obligatorie: englezăVicepreședinte

Descriere

  • Lead a medium to large client processing team or several smaller teams.
  • Oversee client accounts, including solicitation, inquiries, transaction processing, and issue resolution.
  • Direct client processing through other managers or a large team of senior professionals.
  • Resolve escalated issues for external clients when lower-level support has not succeeded.
  • Ensure work volumes meet product and service standards and exceed quality expectations.
  • Review work and maintain appropriate documentation.
  • Identify and implement process improvements.
  • Recruit, guide, motivate, and develop staff.
  • Support staff contributions, professional development, and effective teamwork.
  • Contribute to departmental budgets and planning.
  • Develop operating plans for teams or groups as needed.
  • Advance team objectives.

Cerințe

  • Bachelor’s degree or an equivalent combination of education and experience is required.
  • An advanced or graduate degree is preferred.
  • Seven to ten years of total work experience is preferred.
  • One to three years of management experience is preferred.
  • Brokerage processing experience is preferred.
  • Obtain applicable local or regional licenses and certifications as required by the business.
  • Ability to manage client processing teams and senior professionals.
  • Experience managing client accounts, inquiries, transaction processing, and issue resolution.

Beneficii

  • Competitive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • 401(k) plan
  • Paid vacation and sick leave
  • Generous paid leave
  • Paid volunteer time
  • Flexible global resources and tools
  • Wellbeing programs
  • Eligibility for an annual discretionary incentive award

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