Citi este o companie globală de servicii bancare și financiare care deservește consumatori, corporații, guverne și instituții. Oferta sa include servicii bancare pentru consumatori, carduri de credit, administrarea patrimoniului, servicii bancare pentru companii și servicii de investiții, susținute de operațiuni în peste 100 de țări. În calitate de mare organizație financiară internațională, Citi reunește echipe care activează în domeniul bancar, al serviciilor financiare și al tehnologiei financiare.
Citi Vice President, Operational Risk Lead Analyst
Lead third-party risk, controls, and governance for Citi’s digital customer experience. Oversee vendor relationships, remediation, compliance, and business resilience.
Descriere
- Manage third-party relationships, assess and monitor vendor risks, and ensure compliance with third-party management requirements.
- Review vendor performance, resolve concerns, and maintain productive working relationships.
- Set and oversee operational risk policies, tools, technology, and governance processes.
- Evaluate operational risks and address their underlying causes.
- Provide governance and oversight for operational risk, including technology risk.
- Advise on issue management, including key performance and risk indicators and corrective action plans.
- Resolve transaction-level escalations from vendors and internal partners.
- Use scorecards and performance tools to reduce risk and financial or regulatory exposure.
- Work with partners to resolve issues within contract terms.
- Build relationships with business users and across the Lines of Defense.
- Evaluate risk in business decisions and support compliance with applicable laws, regulations, and policies.
- Advise senior stakeholders and colleagues as a subject matter expert.
- Develop and manage risk policies, strategies, and governance processes.
- Partner with the business to assess exposure and implement risk mitigations.
- Lead improvements to risk management practices and organizational resilience.
- Support remediation to meet regulatory expectations.
- Promote risk awareness and accountability, escalate concerns, and establish preventive controls.
- Support independent oversight and assurance of operational risk frameworks.
- Implement controls that improve client experience and operational effectiveness.
Cerințe
- Bring 6–10 years of experience in risk management, compliance, governance, or controls.
- Third-party or vendor oversight experience is highly desirable.
- Experience in banking or financial services is preferred.
- Demonstrate the ability to identify, measure, and manage key risks and controls.
- Understand compliance laws, rules, regulations, and best practices.
- Apply strong analytical skills to complex risk and control activities and processes.
- Show accountability, ownership, and a strong focus on results.
- Bring excellent problem-solving and communication skills.
- Work independently and collaboratively in a matrix organization.
- Hold a bachelor’s or university degree.
- Operate with limited direct supervision.
Beneficii
- Medical, dental, and vision coverage
- 401(k) plan
- Life, accident, and disability insurance
- Wellness programs
- Paid vacation, sick leave, and holidays
- Discretionary and formula-based incentive and retention awards for eligible employees