BNY
BNY
BNY एक वैश्विक वित्तीय सेवा कंपनी है, जो निवेशों के प्रबंधन, हस्तांतरण और सुरक्षा पर केंद्रित है। 50 ट्रिलियन डॉलर से अधिक की निगरानीाधीन परिसंपत्तियों और 240 वर्षों के इतिहास के साथ, BNY निवेश एवं वित्तीय समाधानों के माध्यम से व्यवसायों, समुदायों और व्यक्तियों को सहयोग प्रदान करती है। इसके ग्राहकों में Fortune 100 की 90% से अधिक कंपनियाँ और दुनिया के लगभग सभी शीर्ष 100 बैंक शामिल हैं, जिससे वित्त, फिनटेक, बैंकिंग और संबंधित प्रौद्योगिकी क्षेत्रों में काम करने वाले पेशेवरों के लिए अवसर पैदा होते हैं।

Senior Vice President, Client Processing Manager

Lead client processing teams and oversee account servicing, transaction processing, and escalated client issues at BNY. Develop staff, uphold service quality, and drive process improvements.

विवरण

  • Lead a medium to large client processing team or several smaller teams.
  • Oversee client accounts, including solicitation, inquiries, transaction processing, and issue resolution.
  • Direct client processing through other managers or a large team of senior professionals.
  • Resolve escalated issues for external clients when lower-level support has not succeeded.
  • Ensure work volumes meet product and service standards and exceed quality expectations.
  • Review work and maintain appropriate documentation.
  • Identify and implement process improvements.
  • Recruit, guide, motivate, and develop staff.
  • Support staff contributions, professional development, and effective teamwork.
  • Contribute to departmental budgets and planning.
  • Develop operating plans for teams or groups as needed.
  • Advance team objectives.

आवश्यकताएँ

  • Bachelor’s degree or an equivalent combination of education and experience is required.
  • An advanced or graduate degree is preferred.
  • Seven to ten years of total work experience is preferred.
  • One to three years of management experience is preferred.
  • Brokerage processing experience is preferred.
  • Obtain applicable local or regional licenses and certifications as required by the business.
  • Ability to manage client processing teams and senior professionals.
  • Experience managing client accounts, inquiries, transaction processing, and issue resolution.

लाभ

  • Competitive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • 401(k) plan
  • Paid vacation and sick leave
  • Generous paid leave
  • Paid volunteer time
  • Flexible global resources and tools
  • Wellbeing programs
  • Eligibility for an annual discretionary incentive award

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