H&R Block
H&R Block
H&R Block este o companie americană de servicii financiare axată pe pregătirea declarațiilor fiscale, contabilitate și soluții conexe pentru consumatori și întreprinderi mici. Înființată în 1955, compania combină birouri fiscale cu activitate de retail, operațiuni de franciză și platforme digitale pentru a sprijini depunerea declarațiilor fiscale și profesioniștii din domeniul fiscal, oferind și servicii precum evidență contabilă și salarizare pentru întreprinderi mici, avansuri pentru rambursări și carduri preplătite. Activitatea sa acoperă domeniile financiar și serviciile destinate consumatorilor și companiilor, iar echipele sale susțin atât experiențele clienților în persoană, cât și pe cele online.

Senior Product Designer - Remote in Missouri

Shape responsive web experiences for H&R Block’s tax and financial products. Collaborate with product, engineering, and research partners from initial concept through launch.

Descriere

  • Create end-to-end experiences for responsive web products and workflows
  • Collaborate with product managers, engineers, and designers across the development lifecycle
  • Build and evaluate prototypes to test concepts and collect customer feedback
  • Plan and participate in research, including interviews, usability studies, and concept validation
  • Turn customer needs, business objectives, and research findings into effective product experiences
  • Help advance the team’s design system and design methods
  • Apply contemporary design and prototyping tools, including AI-assisted workflows when useful
  • Explain design decisions and solutions to cross-functional stakeholders
  • Refine experiences through experimentation, iteration, and product insights
  • Design intuitive digital experiences for H&R Block’s tax and financial products from concept through delivery
  • Contribute to product strategy and help shape design practices

Cerințe

  • Bachelor’s degree in design, human-computer interaction, a related discipline, or equivalent practical experience
  • At least five years of experience designing end-to-end digital products for responsive web applications
  • A strong portfolio showing user-centered, interaction, and visual design alongside product thinking
  • Experience working closely with product managers and engineers to deliver customer-focused solutions from concept to launch
  • Experience developing, testing, and refining prototypes using customer feedback, experimentation, and product results
  • Clear and effective communication skills
  • Ability to work independently in ambiguous environments
  • Commitment to accessibility and usability best practices
  • Experience planning and conducting interviews, usability testing, and other user research methods
  • Ability to use quantitative and qualitative insights to identify opportunities and improve customer experiences
  • Experience producing high-fidelity prototypes and collaborating with engineers during implementation
  • Familiarity with AI-assisted design tools, emerging design technologies, and AI-powered or automation-driven experiences
  • Experience contributing to or working within an enterprise design system, including components, patterns, and documentation
  • Strong visual design capabilities
  • Experience designing products in financial services, fintech, tax, or another regulated industry
  • Ability to turn complex requirements into intuitive customer experiences

Beneficii

  • Medical and prescription drug coverage for eligible associates and dependents
  • H&R Block retirement savings plan with a 401(k) option
  • Employee Assistance Program
  • Virtual fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate tax preparation benefit
  • Competitive pay
  • Comprehensive benefits
  • Support for personal and professional life
  • Ongoing learning opportunities
  • High-performing, connected culture

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