Senior Healthcare Client Partner
Grow FranklinCovey’s enterprise healthcare accounts through renewals, expansion, and strategic partnerships. The role focuses on client impact across health systems, acute care organizations, and large healthcare enterprises.
Descriere
- Grow and strengthen relationships with existing healthcare accounts.
- Increase revenue through renewals, upselling, and cross-selling.
- Support lasting client satisfaction and measurable outcomes.
- Retain and expand a portfolio by building strategic partnerships with stakeholders at health systems, acute care organizations, and large healthcare enterprises.
- Develop relationships with key decision-makers across assigned healthcare accounts.
- Find and pursue ways to expand existing client accounts.
- Work with clients to understand their goals and challenges, then shape tailored strategies.
- Track account results, performance metrics, and customer feedback to support retention.
- Coordinate with sales, marketing, and product development teams.
- Create and present updates on account results, pipeline growth, and industry trends.
- Resolve client concerns with timely, practical solutions.
Cerințe
- A bachelor’s or advanced degree in business administration, marketing, or a related discipline.
- At least three years of experience in account management, sales, or business development.
- At least three years of experience managing and growing enterprise healthcare accounts.
- Experience selling to or working within acute care or health system environments.
- A demonstrated record of retaining and expanding complex healthcare accounts.
- Hands-on experience building relationships with operational and executive stakeholders in health systems or acute care settings.
- A strong grasp of healthcare client needs and industry trends.
- Excellent communication, negotiation, and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-moving environment.
- Proficiency with CRM software and Microsoft Office.
- Strong analytical and problem-solving abilities.
- Must be able to work remotely from anywhere in the contiguous United States.
Beneficii
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Employee stock purchase program
- 401(k) retirement plan
- Paid time off
- Paid holidays