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SitusAMC
SitusAMC
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConsultanțăImobiliareLogistică
SitusAMC furnizează date, analize, tehnologie și servicii profesionale pentru întregul ciclu de viață al finanțării proprietăților comerciale și rezidențiale. Oferta sa include subscriere și consultanță pentru investiții, sprijin pentru securitizare și piețe de capital, servicii de administrare primară și specială, gestionarea portofoliilor și activelor, evaluări, finalizarea împrumuturilor, conformitate, verificări prealabile și soluții de personal. Deservind creditori, investitori și administratori de credite din Statele Unite și Europa, SitusAMC sprijină activitățile de finanțare imobiliară de la inițierea împrumutului și executarea tranzacției până la administrarea împrumutului și evaluarea activului.
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Locurile de muncă ale companiei

Senior Endpoint Administrator (Remote, US)

Oversee endpoint provisioning, deployments, patching, and lifecycle operations for SitusAMC’s real estate technology services. Manage hardware standards, vendors, performance metrics, and service issues.

USStatele Unite ale Americii
110.000 $ – 130.000 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăAdministrație

Descriere

  • Partner with user groups to keep systems stable and ensure applications meet business needs.
  • Build working relationships with user and operations teams to identify and resolve business issues.
  • Coordinate with department managers across organizational boundaries.
  • Analyze information services issues, choose appropriate responses, provide tactical direction, and reallocate resources to resolve problems.
  • Promote Endpoint Services offerings and train users on products, features, services, and processes.
  • Maintain user satisfaction with the reliability and functionality of supported computers.
  • Produce and monitor management reports.
  • Evaluate and select hardware standards, including laptops for global use.
  • Negotiate bulk hardware purchases with manufacturers and resellers.
  • Oversee endpoint provisioning, including imaging, policy configuration, and software packaging.
  • Plan and deliver global deployments covering security patches, operating system updates, software releases, and group policy changes.
  • Lead technical projects, managing budgets, tracking implementation, and maintaining vendor relationships.
  • Forecast technology needs for endpoint management operations.
  • Set, execute, monitor, and report on endpoint KPIs for patching and lifecycle management.
  • Oversee Endpoint Management requests, incidents, and problems.
  • Contribute to root cause analysis for widespread operational issues.
  • Escalate operational and service desk issues to senior management and help plan remediation.
  • Deliver weekly, monthly, and as-needed KPI and trend reports to senior management.
  • Keep the organization informed about outages and emergency work.
  • Manage vendor relationships supporting daily operations.
  • Improve Endpoint Management service and business level agreements.
  • Follow up with users and team members after issues are resolved.
  • Flag emerging incident and ITIL process trends for senior management.
  • Safeguard confidential information.
  • Develop technical and management capabilities on an ongoing basis.
  • Review standard operating procedures and FAQs, recommending updates.
  • Carry out other duties assigned by the manager.

Cerințe

  • Associate degree in a technical field, or an equivalent combination of education and experience.
  • At least 6 years of industry or relevant experience, typically including 1 or more years at Senior Associate level or equivalent external experience.
  • Six years of experience in Endpoint Management or a related field.
  • CompTIA Network+ and A+ certifications are preferred.
  • Microsoft certifications are preferred.
  • Knowledge of advanced computer hardware, including desktops, laptops, smartphones, and user-facing network configurations.
  • Extensive experience with VDI, Active Directory, Office 365, Windows operating systems, and file shares.
  • Familiarity with Windows Server 2012 or later.
  • Proficiency in basic networking and security fundamentals.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills, including rapport-building, listening, and questioning.
  • Strong documentation skills and willingness to contribute to documentation.
  • Ability to work independently or collaboratively, as project needs require.
  • Excellent time management and prioritization skills.
  • Patience, thoroughness, and an innovative approach.
  • Ability to work independently with minimal supervision.
  • Ability to research a broad range of computing issues.
  • Ability to absorb and retain information quickly.
  • Ability to explain ideas in language suited to users, business stakeholders, and technical audiences.
  • High motivation and initiative.
  • Attention to detail.
  • Ability to prioritize and complete work effectively under pressure.
  • Strong customer service orientation.
  • Ability to handle and set up technology equipment, including lifting up to 50 pounds.

Beneficii

  • Discretionary bonus eligibility
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Full-time employment
  • Career development opportunities
  • Training opportunities

Locuri de muncă similare

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